Field Service Technician

About the role

PDC Facilities, Inc. is a leader in the design/build of relocatable diagnostic imaging buildings, fixed-site MRI suite environments, and patient experience products. We are seeking a Commissioning Technician to join our patient experience team.

Work location: Hartland, Wisconsin (Company Headquarters). Reports to: Field Service Commissioning Manager.

Responsibilities

• Ensure the delivery of commissioning products to the site.
• Review the drawings internally and with the site Electrical Contractor.
• Answer questions from the site regarding the installation of the Caring Suite.
• Attend meetings pertaining to the scope of commissionings and the Caring Suite.
• Perform commissionings.
• Be an internal point of contact for off-site commissioning techs.
• Drive process improvements.
• Ensure proper documentation is complete, accurate, and logged in the Customer Relation Management Database.
• Facilitate internal communication between service, training, shipping, and manufacturing departments.
• Conduct close-out meetings with techs, service, and training departments.
• Use and continually develop leadership skills.
• Track project performance, specifically to analyze completion of short and long-term goals.
• Travel ~50% of the time.

Requirements

• Associate degree (or equivalent experience) in Engineering Technology.
• Knowledge of system-level network architecture.
• Understanding of standard AC wiring practices.
• Familiarity with electric code.
• At least 1 year of applied experience in a professional environment.
• Ability to explain technical concepts to non-technical individuals and groups.
• Ability to manage one’s time within deadlines and general direction of their supervisor.
• Exceptional communication skills.
• Strong MS Office skills.
• Organizational skills including attention to detail and multitasking ability.
• Project management experience is a plus.