Field Service Technician

Job Summary

We are looking for a skilled repair person to undertake the upkeep and repair of mobile office units, both interior and exterior within our Riverside territory. This is a field position and will sometimes require an overnight stay. We'll rely on you to meet our quality standards for units to maintain the customer satisfaction that we strive for. In this role you will be doing electrical, HVAC and plumbing troubleshooting and repair along with carpentry work. Your goal is to drive service success that ensures customer satisfaction, maximizes customer retention, and increases profitability.

Essential Functions

• Ability to troubleshoot and repair basic HVAC issues.
• Identifying and remediating all types of dry rot.
• Completing full unit refurbishments, including custom modifications.
• Overseeing and training Level 1 and Level 2 Service Technicians.
• Installing new exterior doors, door hardware, and windows, restoring units to original configurations.
• Installing and replacing plumbing fixtures and components, including waste and freshwater supply lines.
• Able to diagnose and repair basic electrical issues.

Required Qualifications

• Education: High school diploma; equivalent experience may be considered.
• Experience: 3+ years verifiable experience working as a Carpenter, Foreman, or construction related Field/Customer Service representative with limited to no supervision.
• Strong understanding and interpretation of factory drawings.
• Experience completing full unit refurbishments.
• Excellent leadership and training skills.
• Ability to add new exterior doors and windows, restoring units to original configurations.
• Proficient in installing complete coffee bars, counters, and other custom modifications.
• Understanding of electrical and plumbing schematics with the ability to perform standard testing, repair, and replacement.
• Working knowledge of mechanical electric control systems, HVAC Certification a plus.

Benefits & Perks

• 7.5 Paid Holidays plus 2 additional Floating Holidays
• Competitive Paid Time Off (PTO) Program
• Medical, Dental, and Vision coverage options
• 8 hours of Volunteer Time per year
• 401(K) Retirement Benefits with Company Match
• Exercise Subsidy Plan, equal to $25 per month
• Quarterly Wellness Incentives
• Safety and Values Recognition Programs
• Years of Service Recognition
• Employee Development & Training
• Drug-Free, Safety-Focused Environment