FIELD SERVICE TECHNICIAN

About the role

We are seeking an experienced Industrial Electronic Field Service Technician with an electro-mechanical background to troubleshoot and repair AC VFDs, DC motor controls, PLCs, and other industrial production machinery. This fast-paced role emphasizes "Legendary Service" and requires a strong problem-solver who thrives in dynamic environments and appreciates working on diverse machinery.

Responsibilities

• Performs troubleshooting of PLCs, HMIs, motion controllers, AC/DC drives, and industrial devices for customers.
• On-site troubleshooting and electronic repair of simple to complex production machinery.
• Installation and start-up of industrial control systems.
• Participate in a rotational “On Call” after-hours service.
• Work with both internal and external customers.
• Perform field retrofits and start-up services of large-scale, complex control systems.
• Adopt a “do whatever it takes” mentality to service and repair products to meet customer needs.
• Research and resolve difficult technical service situations in a calm, professional, and efficient manner.

Requirements

• 3-5 years of experience troubleshooting industrial electronic controls, including relays, contactors, solenoids, and control logic.
• Ability to read and understand electrical-electronic schematic diagrams.
• Skill in troubleshooting, repairing, and programming AC VFDs and DC motor controls.
• Ability to troubleshoot PLCs and servo motion controllers.
• Excellent verbal and written communication skills.
• Self-starter who works independently and is self-motivated.
• Exhibits creativity and tenacity to troubleshoot and repair all types of electronic and industrial devices.
• Manages multiple projects and timelines with a sense of urgency.
• Strong organizational, analytical, and decision-making skills.
• Electrical/electronic ACAD and PLC programming experience is a plus.
• Four-year degree preferred.
• Must possess applicable hand tools.

Benefits

• Company truck and fuel card.
• Daily overtime: time and a half for hours worked beyond the standard 8-hour workday.
• Double-time for billable work on Sundays.
• Additional 15% pay incentive for travel jobs.
• 401K company match.
• Paid time off (PTO), personal time, and volunteer time.
• Paid holidays.
• Student loan match and tuition reimbursement.
• Medical, dental, and vision coverage.
• Flexible Spending Account (FSA).
• Company-paid life insurance.
• Short-term and long-term disability.
• Accident and critical illness coverage.

Pay

$30 - $40/hour.