Field Service Technician

Responsibilities

• Install/replace battery systems, related accessories, and hardware.
• Install/replace power electronics equipment/hardware, including wiring and connections.
• Perform preventive maintenance and testing on battery and battery charging systems in UPS (Uninterruptible Power Supplies), Utility, and Telecommunication settings.
• Attend and participate in safety training.
• Adhere to all company and industry safety policies and procedures.
• Adhere to applicable customer, industry, and manufacturer's maintenance/installation methods and standards.
• Operate basic tools and test equipment.
• Operate material handling equipment.
• Supply and organize trucks with all equipment necessary to perform job functions.
• Continually train and develop to advance Field Service Technician responsibilities.

Qualifications

• High school diploma or equivalent.
• Must have and be able to maintain a current driver's license and acceptable driving record per HM Cragg insurance carrier standard.
• Must pass a physical exam, background check and pre-employment drug screening.
• Required travel to customer sites out of town for overnight and/or extended periods of time.
• Able to work flexible hours, days, and overtime, as needed.
• Able to lift items up to 150 lbs. multiple times a day.
• Able to obtain Class C Commercial Driver's License where required by state law.
• Maintain compliance with DOT (Department of Transportation) random drug and alcohol screening requirements.

Skills/Knowledge

• Basic electrical knowledge, or willingness to learn.
• Ability to work with a range of tools, from wrenches to multimeters.
• Possess troubleshooting skills and be able to effectively operate basic equipment.
• Excellent communication and customer service skills.
• Efficient in Microsoft Office software.

Personal Attributes

• Demonstrates honesty and integrity in work and relationships.
• Demonstrates servant leadership principles with internal and external customers.
• Possesses strong work ethic and takes ownership of both company and client goals/objectives.
• Focused on understanding, meeting, and exceeding customer expectations.
• Focused on collaboration and teamwork for the mutual success of the company and its employees.
• Conforms to company policies and procedures and meets company goals and objectives; protects company assets and interests.
• Excellent attendance record.

Benefits

• Salary: $27 - $30
• Investment in your growth with training, tuition assistance, and development opportunities, including the potential for advancement within the company.
• Employee-owner benefits: Shares of stock in our company each year that you meet eligibility requirements.
• Additional benefits: PTO and paid holidays, company-paid Life and Disability insurance, 401k match, and contributions to Medical, Dental, and Vision Insurance.