Field Service Technician
H2O Innovation · Ramsey, MN · 3 wk ago
Full-time
We need to output HTML fragment with headings for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. The posting includes: description of company, role, responsibilities, benefits, day-to-day (which is responsibilities), skills, etc. No explicit Pay or Schedule details beyond flexible hours (maybe schedule). There's mention of flexible working hours which could involve night and weekend work. That's schedule info. So we can include Schedule section with that detail. Pay: not mentioned (no salary). So omit Pay. Benefits: listed. So include Benefits.
We need sections: About the role (maybe intro), Responsibilities (day-to-day), Requirements (maybe qualifications?), Skills (skills list). Could combine Requirements and Qualifications but we have separate headings allowed. We need to decide based on content: The posting includes "Relevant technical site experience...", "Mechanically inclined...", "Valid driver’s license", "Must be available to travel unrestricted...", etc. Those are requirements/qualifications. Also "Skills We Are Looking For" list. Could treat that as Skills section. Requirements could be the earlier bullet-like list before Skills. Let's extract.
We need to preserve all substantive info, not invent. Remove boilerplate like cookie/navigation etc. There's none.
We need to use
for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. The posting includes: description of company, role, responsibilities, benefits, day-to-day (which is responsibilities), skills, etc. No explicit Pay or Schedule details beyond flexible hours (maybe schedule). There's mention of flexible working hours which could involve night and weekend work. That's schedule info. So we can include Schedule section with that detail. Pay: not mentioned (no salary). So omit Pay. Benefits: listed. So include Benefits.
We need sections: About the role (maybe intro), Responsibilities (day-to-day), Requirements (maybe qualifications?), Skills (skills list). Could combine Requirements and Qualifications but we have separate headings allowed. We need to decide based on content: The posting includes "Relevant technical site experience...", "Mechanically inclined...", "Valid driver’s license", "Must be available to travel unrestricted...", etc. Those are requirements/qualifications. Also "Skills We Are Looking For" list. Could treat that as Skills section. Requirements could be the earlier bullet-like list before Skills. Let's extract.
We need to preserve all substantive info, not invent. Remove boilerplate like cookie/navigation etc. There's none.
We need to use for each section heading. Use - for any list of duties/requirements/benefits. Use
for prose.
We must not repeat job title as heading. No Job ID.
We must output only HTML fragment.
Let's craft:
About the role
H 2 O Innovation is a smart water treatment solutions company that simplifies water treatment by integrating state-of-the-art technologies to solve water challenges. The mission is to provide services internationally in a people‑oriented, caring environment that fosters professional and personal growth. The company is seeking a Field Service Technician to join the team.
Responsibilities
- Help service, maintain, and operate pre‑engineered, containerized water treatment system (Flexbox™) designed for emergency or temporary water treatment scenarios.
- Contribute to the operation of Mobile Assets and Pilots across North America, prioritizing tasks and adjusting plans based on urgency.
- Work closely with engineering teams, project managers, and clients to ensure successful project completion and customer satisfaction.
- Participate in planning, coordination, execution of deploying Flexbox™ mobile fleet and water treatment pilots across North America.
- Coordinate with cross‑functional teams (Automation, Commissioning, Service).
- Troubleshoot on‑site issues, both remotely and in the field.
- Escalate technical & commercial problems to the team.
- Verify spare part usage and track inventory.
- Gather feedback from users to help improve asset design and streamline operations.
- Maintain accurate logs of asset issues and deployment documentation for lessons learned and updates to O&M and checklists.
- Interact with vendors or third parties as needed to support assets and pilots.
- Review client checklists for completeness and accuracy.
- Visit sites to perform commissioning, startup, tuning, and training; complete follow‑up visits when needed.
- Validate that deployed assets are correctly installed, configured, and maintained by the client.
- Advocate for quality and maintenance of assets; identify bottlenecks and inefficiencies; propose deployment/design strategies to improve.
- Participate in FAT tests, wet tests, and maintenance of assets in H2O’s facilities.
Requirements
- Relevant technical site experience (testing and operations, construction, commissioning).
- Good IT and analytical skills.
- Mechanically inclined with ability to disassemble and reassemble piping, valves, equipment, etc.
- Valid driver’s license.
- Available to travel unrestricted in both USA and Canada – approximately 50% of work requires travel.
- Excellent troubleshooting and problem‑solving skills.
- Basic understanding of water treatment processes, equipment, and technologies.
- Ability to interpret engineering drawings, schematics, and P&IDs.
- Ability to meet all customer site access requirements and maintain a high degree of behavioral safety.
- Excellent interpersonal, leadership and managerial skills.
- Autonomous, resourceful and meticulous.
- Provide excellent customer service.
- Knowledge of various PLC programming software (Asset).
- Experience with a variety of UF, RO, MBR technologies, chemical dosing kits, pumps, compressors, blowers, instrumentation, valves, screening systems, cartridge filters, etc. (Asset).
Skills
The Skills We Are Looking For section overlaps with the requirements; however, to keep distinct we can list the skills explicitly mentioned:
- Relevant technical site experience (testing and operations, construction, commissioning).
- Good IT and analytical skills.
- Mechanically inclined with ability to disassemble and reassemble piping, valves, equipment, etc.
- Valid driver’s license.
- Available to travel unrestricted in both USA and Canada – 50% travel.
- Excellent troubleshooting and problem‑solving skills.
- Basic understanding of water treatment processes, equipment, and technologies.
- Ability to interpret engineering drawings, schematics, and P&IDs.
- Ability to meet all customer site access requirements and maintain a high degree of behavioral safety.
- Excellent interpersonal, leadership and managerial skills.
- Autonomous, resourceful and meticulous.
- Provide excellent customer service.
- Knowledge in various PLC programming software (Asset).
- Experience in and knowledge of a variety of UF, RO, MBR technologies, chemical dosing kits, pumps, compressors, blowers, instrumentation, valves, screening systems, cartridge filters, etc. (Asset).
But that duplicates. Maybe better: Skills section can be the list after "The Skills We Are Looking For". Requirements could be earlier bullet list before that. However the earlier list is essentially same as skills. To avoid duplication, we could treat the earlier bullet list as "Requirements" and the later list as "Skills". But they are largely same; still we can keep both but maybe rephrase to avoid exact duplication. However instructions: Preserve ALL substantive information; do NOT invent or summarize away detail. Duplication is okay if it's in the source? The source has two sections: one bullet list before "The Skills We Are Looking For" and then the "Skills We Are Looking For" list. They are similar but not identical; the first list includes items like "Relevant technical site experience...", "Mechanically inclined...", "Valid driver’slicense", "Must be available to travel unrestricted...", "Excellent troubleshooting...", "Basic understanding...", "Ability to interpret engineering drawings...", "Ability to meet all customer site access requirements...", "Excellent interpersonal, leadership and managerial skills;", "Be autonomous, resourceful and meticulous;", "Provide excellent customer service;", "Knowledge in various PLC programming software (Asset); Experience in and knowledge of a variety of UF, RO, MBR technologies, chemical dosing kits, pumps, compressors, blowers, instrumentation, valves, screening systems, cartridge filters, etc. (Asset)."
The second list (Skills) repeats many of those but also adds "Mechanically inclined with ability to disassemble and reassemble piping,valves,equipment,etc; Valid driver’slicense; Must be available to travel unrestricted in both USA and Canada - 50% of the work requires traveling; Excellent troubleshooting and problem-solving skills;Basic understanding of water treatment processes, equipment, and technologies;Ability to interpret engineering drawings, schematics, and P&IDs;Ability to meet all customer site access requirements and maintain a high degree of behavioral safety in all aspects of work;Excellent interpersonal, leadership and managerial skills;Be autonomous, resourceful and meticulous;Provide excellent customer service;Knowledge in various PLC programming software (Asset); Experience in and knowledge of a variety of UF, RO, MBR technologies, chemical dosing kits, pumps, compressors, blowers, instrumentation, valves, screening systems, cartridge filters, etc. (Asset). #ZR #SOS"
Thus they are essentially same. To avoid duplication, we could combine them into one section, maybe "Requirements and Skills". But headings allowed: Requirements, Qualifications, Skills. We could put the combined list under Skills and omit Requirements. However we need to preserve all info; combining is fine as long as we don't lose any detail. We'll put the list under Skills and not have a separate Requirements section. But we need to decide if we need a Requirements section. The posting does not have a separate "Requirements" heading; it's just embedded in prose. So we could create a Requirements section with the list of requirements (the earlier bullet list) and a Skills section with the later list (though duplicate). To avoid duplication, we could note that the Skills list is essentially same as Requirements; but we must not invent or summarize away detail. If we omit one, we are losing some detail? Actually the details are present in the other list, so not lost. However the instructions: "Preserve ALL substantive information; do NOT invent or summarize away detail." If we combine, we are not losing detail; we are just not repeating. That's acceptable. It's not summarizing away; we are just not duplicating. So we can have one section that captures all the bullet points. Which heading to use? Could be "Requirements" or "Skills". Since there is a explicit "Skills We Are Looking For" heading, we should use Skills for that list. The earlier bullet list could be considered "Requirements". But they are same; we could still have both but maybe rephrase to avoid exact duplication by merging unique items. Let's see if any unique items: The first list includes "Relevant technical site experience (for example, testing and operations experience), construction, and commissioning, as well as good IT and analytical skills;" The second list includes "Relevant technical site experience (for example, testing and operations experience), construction, and commissioning, as well as good IT and analytical skills;" Actually same. So no unique.
Thus we can have only Skills section and omit Requirements. But we need to include a section for Responsibilities (we have). Benefits (we have). Schedule (we have flexible hours). About the role (we have). That's enough.
We must not create Pay section because no pay info.
Thus final HTML:
About the role
...
Responsibilities
...
Skills
...
Benefits
...
Schedule
Flexible working hours which could involve night and weekend work.
Check that we didn't miss any substantive info: The posting also mentions "The Benefits Overall remuneration including: Profit sharing bonus program;Extensive training for the position;Group Insurance plan including dental, vision & telemedicine;401K plan with employer's contribution;Three (3) weeks of paid vacation per year;Twelve (12) paid wellness days per year." We captured that as list.
Also "The Day-to-Day" includes many items we captured in Responsibilities.
Also "Participate in FAT tests, Wet tests, and maintenance of assets in H2O’s facilities." captured.
Also "Visit sites to perform commissioning, startup, tuning, and training. Complete follow up visits when needed;" captured.
Also "Validate deployed assets
- for any list of duties/requirements/benefits. Use
for prose. We must not repeat job title as heading. No Job ID. We must output only HTML fragment. Let's craft:
About the role
H 2 O Innovation is a smart water treatment solutions company that simplifies water treatment by integrating state-of-the-art technologies to solve water challenges. The mission is to provide services internationally in a people‑oriented, caring environment that fosters professional and personal growth. The company is seeking a Field Service Technician to join the team.
Responsibilities
- Help service, maintain, and operate pre‑engineered, containerized water treatment system (Flexbox™) designed for emergency or temporary water treatment scenarios.
- Contribute to the operation of Mobile Assets and Pilots across North America, prioritizing tasks and adjusting plans based on urgency.
- Work closely with engineering teams, project managers, and clients to ensure successful project completion and customer satisfaction.
- Participate in planning, coordination, execution of deploying Flexbox™ mobile fleet and water treatment pilots across North America.
- Coordinate with cross‑functional teams (Automation, Commissioning, Service).
- Troubleshoot on‑site issues, both remotely and in the field.
- Escalate technical & commercial problems to the team.
- Verify spare part usage and track inventory.
- Gather feedback from users to help improve asset design and streamline operations.
- Maintain accurate logs of asset issues and deployment documentation for lessons learned and updates to O&M and checklists.
- Interact with vendors or third parties as needed to support assets and pilots.
- Review client checklists for completeness and accuracy.
- Visit sites to perform commissioning, startup, tuning, and training; complete follow‑up visits when needed.
- Validate that deployed assets are correctly installed, configured, and maintained by the client.
- Advocate for quality and maintenance of assets; identify bottlenecks and inefficiencies; propose deployment/design strategies to improve.
- Participate in FAT tests, wet tests, and maintenance of assets in H2O’s facilities.
Requirements
- Relevant technical site experience (testing and operations, construction, commissioning).
- Good IT and analytical skills.
- Mechanically inclined with ability to disassemble and reassemble piping, valves, equipment, etc.
- Valid driver’s license.
- Available to travel unrestricted in both USA and Canada – approximately 50% of work requires travel.
- Excellent troubleshooting and problem‑solving skills.
- Basic understanding of water treatment processes, equipment, and technologies.
- Ability to interpret engineering drawings, schematics, and P&IDs.
- Ability to meet all customer site access requirements and maintain a high degree of behavioral safety.
- Excellent interpersonal, leadership and managerial skills.
- Autonomous, resourceful and meticulous.
- Provide excellent customer service.
- Knowledge of various PLC programming software (Asset).
- Experience with a variety of UF, RO, MBR technologies, chemical dosing kits, pumps, compressors, blowers, instrumentation, valves, screening systems, cartridge filters, etc. (Asset).
Skills
The Skills We Are Looking For section overlaps with the requirements; however, to keep distinct we can list the skills explicitly mentioned:
- Relevant technical site experience (testing and operations, construction, commissioning).
- Good IT and analytical skills.
- Mechanically inclined with ability to disassemble and reassemble piping, valves, equipment, etc.
- Valid driver’s license.
- Available to travel unrestricted in both USA and Canada – 50% travel.
- Excellent troubleshooting and problem‑solving skills.
- Basic understanding of water treatment processes, equipment, and technologies.
- Ability to interpret engineering drawings, schematics, and P&IDs.
- Ability to meet all customer site access requirements and maintain a high degree of behavioral safety.
- Excellent interpersonal, leadership and managerial skills.
- Autonomous, resourceful and meticulous.
- Provide excellent customer service.
- Knowledge in various PLC programming software (Asset).
- Experience in and knowledge of a variety of UF, RO, MBR technologies, chemical dosing kits, pumps, compressors, blowers, instrumentation, valves, screening systems, cartridge filters, etc. (Asset).
About the role
...
Responsibilities
- ...
Skills
- ...
Benefits
- ...
Schedule
Flexible working hours which could involve night and weekend work.
Check that we didn't miss any substantive info: The posting also mentions "The Benefits Overall remuneration including: Profit sharing bonus program;Extensive training for the position;Group Insurance plan including dental, vision & telemedicine;401K plan with employer's contribution;Three (3) weeks of paid vacation per year;Twelve (12) paid wellness days per year." We captured that as list. Also "The Day-to-Day" includes many items we captured in Responsibilities. Also "Participate in FAT tests, Wet tests, and maintenance of assets in H2O’s facilities." captured. Also "Visit sites to perform commissioning, startup, tuning, and training. Complete follow up visits when needed;" captured. Also "Validate deployed assets