Field Service Technician

About the role

Monday - Friday 8am - 5pm Responsible for supporting Acceptance and Maintenance Testing efforts for the team, projects, and customers to which you are assigned.

Responsibilities

• Travel to customer sites to inspect, test, troubleshoot, perform start-up and collect data on electrical systems.
• Supervise Trainees, Assistants, and Technicians in the completion of electrical testing duties.
• Guide, mentor, train, and supervise Level 1 and 2 certified NETA Trainees and Assistant Technicians.
• Observe testing, assign work on projects to capable technicians, ensure testing of similar items is consistent across test technicians.
• Track project scope completion and communicate ABM and Customer Management.
• Maintain, test, repair, rebuild, and replace low, medium, and high-voltage switchgear and circuit breakers.
• Troubleshoot automatic transfer switches.
• Test and inspect low, medium, and high-voltage cable installations.
• Maintain, test, and repair transformers and related equipment.
• Test and calibrate solid-state and electromechanical relays.
• Perform relay calibration and power metering.
• Conduct low and medium-voltage motor control center and contractor testing.
• Start-up, troubleshoot, and repair generator controls and transfer schemes.
• Test and commission protection and control systems on high voltage substations.
• Sample and interpret insulated fluids.
• Complete Job Hazard Analyses including but not limited to arc-flash and shock analyses.
• Review and submit timecards, expense, and project reports.
• Document test results and complete field reports.
• Rotate emergency on-call duty.
• Maintain strict compliance with regulatory laws.
• Assist in the sales process acting as the technical expert in electrical testing and maintenance of electrical equipment.

Qualifications

• 3+ years of electrical testing experience is preferred.
• Industrial Safety Processes and LOTO.
• Electrical background, construction background, and/or Electrical Field Service Engineer (BSEE degree not required but a plus).
• Ability to read and interpret blueprints, schematics and three-line drawings.
• Work safely in Low, Medium and High voltage applications.
• Experienced using various test equipment such as megger, hi-pot, WRM, TTR, power factor test set, high current breaker test sets, etc.
• Proficient in LOTO and Job Hazard Analysis practices.
• Record and interpret test data (components, power quality, engineering studies, etc.).
• Maintain strong client relationships.
• Exhibit Professionalism at all times.

Knowledge & Skills Required

• Proficiency in Word, Excel, Access and PowerPoint.
• Strong electrical skills.
• Strong mechanical skills.
• Strong organizational skills and excellent attention to detail.
• Clear written and verbal communications.
• Organize and write procedures in a