Field Service Technician

Responsibilities

• Ability to successfully provide start-up new units, troubleshoot, provide calibration, repair and maintain industrial process control instrumentation products and analytical devices, as well as gas detection and valves.
• Actively diagnose root cause of equipment problems and develop permanent solutions for our customers.
• Technical competency with industrial process controls systems and familiarity with a variety of applications is a must within Food & Beverage, Chemical, Water/Wastewater or a GMP environment.
• Capacity to read and interpret technical documentation and interpret or prepare technical summaries in both written and oral communication.
• Talent to transmit technical information in an instructional manner to customers and teammates both formally and informally. A level of comfort leading a classroom setting is preferred.
• Skill to self-start and negotiate sales of products lines and additional services in the field is desired.
• Hand-to-eye coordination to actively work with hands, hand tools, calibration and general testing equipment.
• Provide timely submission of mandatory reporting on field service reports, calibration certifications, timesheets, business expenses, etc.
• Basic computer skillset is a must, willingness to learn new technical platforms is vital to success.
• This position is active and can require standing, walking, bending, kneeling, stooping, crouching, crawling and climbing.
• Able to work independently without direct supervision and in a team environment.
• Able to carry loads up to 50lbs is required.
• Conscious efforts to maintain a safe and clean working environment is mandatory.
• All other duties assigned by Management.

Requirements

• Must be willing to travel with occasional overnights (50%) and have a clean driving record.
• Minimum 3 years' related experience.
• Strong organizational and communication skills.
• Associate degree in technical field or equivalent work experience.

Work Environment & Physical Demands

• While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals and vibration.
• The noise level in work environment is usually moderate.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• This position may be required to sit at a computer workstation for long periods of time.
• While performing the duties of this job, the employee is regularly required to talk and hear.
• This position is active and can require standing, walking, bending, kneeling, stooping, crouching, crawling, digging and climbing.
• The employee frequently is required to walk; use hands to finer, handle or feel; reach with hands and arms.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Benefits

• Full benefits package, vacation, matching PTO, and paid overtime.

Equal Opportunity Employer

• Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.