Field Service Technician

About the role

Fluidra’s looking for a Field Service Technician to join our team in Port Saint Lucie, FL. In this position you will service all Fluidra products in a timely, accurate and professional manner with an emphasis on customer care while ensuring customer satisfaction. You will also be required to provide training and support of Aqua Products when needed.

Responsibilities

• Schedule service calls
• Perform service calls
• Manage calls in an organized fashion
• Educate dealers and pool owners on proper product installation, operation, maintenance and service
• Deliver product training seminars as requested by dealers and Fluidra sales managers
• Instruct dealers on Fluidra’s warranty guidelines and claims processing procedures
• Represent Fluidra at local and national trade shows and seminars, in conjunction with Fluidra sales and marketing personnel
• Work closely with Fluidra sales managers to help promote Fluidra products and services
• Provide training and support of Aqua Products when needed
• Up to 75% travel

Requirements

• Valid driver’s license
• High School Diploma or equivalent

Benefits

• 2 weeks of paid vacation for non-exempt role
• 11 paid Holidays
• Full range of health benefits including medical, dental & vision, short & long-term disability
• 401(K) matching (100% of first 3% contributed, 50% of the next 2%)
• Health and wellness programs / gym reimbursement
• Educational assistance up to $7,000 per year
• Company sponsored FUN events!
• Generous product discounts

About Fluidra

Fluidra is a publicly listed company focused on developing innovative products, services and IoT solutions for the residential, commercial and wellness pool markets, globally. The company operates in over 45 countries, has over 7,000 employees and owns a portfolio of some of the industry’s most recognized and trusted brands: Polaris®, Jandy®, CMP, S.R. Smith, and Zodiac®. We also sell products under the Cover‑Pools®, iAquaLink®, Grand Effects®, Dell® and Nature2® names. With these combined resources we’re able to accelerate innovation in critical areas like energy‑efficiency, robotics and the Internet of Things. Our focus is on creating the perfect pool and wellness experience responsibly. We take our mission to heart, and our employees embody these guiding principles in everything we do: passion for success, honesty & trust, customer collaboration, teamwork and inclusion, learn and adapt, excellence and innovation.