Field Service Technician

About the role

We are seeking a Parking Technician to join our HUB Parking Technology team. This position involves on-site installation, service, and maintenance of parking and access control hardware and software in the Minneapolis area. The role requires on-call duties and may include varied travel obligations in and out of state.

Responsibilities

• Install, service, and maintain parking and access control hardware and software.
• Provide support for multiple products, including hardware and software.
• Work with electronics, mechanical devices, and PC computer systems.
• Support various operating systems and networking tasks.
• Assist clients and other field service technicians with software and hardware issues.
• Occasionally assist in installing state-of-the-art Parking and Revenue Control systems and Access Control equipment (e.g., equipment bolt-down, wiring termination, establishing communications, configuring, and testing new equipment under a Project Manager’s direction).
• Participate in a compensated on-call rotation during nights and weekends.

Requirements

• Electronics technical school training or equivalent experience.
• Ability to work with proprietary software, hardware communications, programming, and repair.
• Proficiency with hand and power tools; ability to lift over 50 lbs repeatedly.
• Clean driving record and ability to complete OSHA safety courses.
• Knowledge of SQL Server database maintenance and Microsoft Operating Systems.
• Excellent written and oral communication skills, particularly with customers.
• Ability to work well in a team environment and operate outdoors in various weather conditions.

Preferred Skills

• Knowledge of MS Windows software and operating systems.
• Experience with network and/or communication systems.
• MS Network and/or MS A+ Certifications.

Benefits

• Medical, Dental, and Vision Benefits.
• Life Insurance.
• 401k Benefits with a company match after the first year.
• 3 weeks of Paid Time Off.
• State-of-the-art facilities and resources.
• Company-provided vehicle, safety PPE, uniforms, tools, laptop, and phone.
• Hardware and software training during orientation.
• OSHA 10 certification and ongoing monthly safety training.