Field Service Technician
Espresso Services Inc. · Minneapolis, MN · 5 mo ago
On-siteEngineering$21–$26/hrFull-time
Responsibilities
- Travel the region to repair, maintain, and install espresso machines, coffee brewers, grinders, and other specialty coffee equipment
- Utilize a company issued iPad to track time and materials in the FieldAware app, our field service management software
- Keep customers in the loop with timely updates on repair status and estimated timeframes
- Maintain your company-provided service vehicle in a neat, organized, and well-stocked condition
- Contribute to a tidy and efficient shop environment
- Participate in a weekly on-call rotation for after-hours service
- Assist other service technicians with installations and parts delivery
Requirements
- High school diploma or GED
- Valid driver's license with the ability to be insured
- Proven customer service skills with a professional and friendly demeanor
- Strong oral and written communication skills
- Excellent troubleshooting and problem solving skills
- Ability to work independently while also contributing to a team
Preferred Qualifications
- Working knowledge of multimeter use
- Vo-Tech school degree; or one to two years related experience with electrical and hydraulic systems
- Familiarity with Google Workspace (Gmail, Chat, Drive, Calendar)
- Previous experience in the coffee industry