Field Service Technician

Responsibilities

• Provide high-level repair and preventative maintenance on specialized automated equipment.
• Installation Management: Lead and complete full machinery installations at customer facilities, ensuring all systems are calibrated to spec.
• Documentation: Accurately complete and submit detailed field reports, capturing all labor hours, parts used, and work performed.
• Safety & Compliance: Strictly adhere to all company and client safety protocols and participate in ongoing technical training.
• Client Communication: Act as a bridge between the customer and our internal teams, providing clear updates on machine status and service timelines.

Requirements

• Experience: 2+ years of hands-on experience in installing and maintaining industrial machinery.
• Technical Skills: Strong mechanical aptitude with a solid foundational knowledge of electronics and electrical systems.
• Travel: Ability to travel extensively throughout the USA and Canada (valid Passport or ability to obtain one required).
• Physical Ability: Must be able to lift up to 75 pounds and perform physical tasks common in an industrial environment.
• Credentials: Valid US Driver’s License and a clean driving record.
• Communication: Strong written and verbal communication skills for professional reporting and client interaction.