Field Service Technician

About the role

Cyclonaire is seeking a mid- to senior-level Field Service Technician to join our dynamic team. This role involves direct interaction with customers to ensure the successful installation, maintenance, and optimization of advanced pneumatic conveying systems globally.

Responsibilities

• Independently execute and lead service activities at customer sites
• Represent Cyclonaire professionally and confidently
• Commission, startup, troubleshoot, maintain, and repair Cyclonaire systems
• Perform mechanical, electrical, pneumatic, and control-related service work
• Diagnose and resolve complex issues using structured troubleshooting methods
• Lead or support commissioning of complex systems (senior-level scope)
• Identify patterns, systemic issues, and opportunities for improvement
• Provide guidance or informal mentoring to other technicians as experience allows
• Deliver clear, accurate documentation and service reporting
• Communicate effectively with customers, operators, and internal teams

Requirements

• Associate degree in Electromechanical Technology or equivalent experience
• Mid- to senior-level field service, industrial maintenance, or automation experience
• Strong mechanical and electrical troubleshooting skills
• Experience with PLC-based systems, commissioning, and industrial controls preferred
• Ability to manage extensive travel (80–90%, domestic and international)
• Valid driver’s license and ability to obtain/maintain a passport
• Must live in close proximity to a major airport

Qualifications

• Self-directed professional with a focus on doing things the right way
• Self-disciplined and highly accountable, able to work independently in the field
• Team-oriented, willing to collaborate, share knowledge, and support others
• Comfortable making sound decisions—and knowing when to escalate
• Organized, detail-oriented, and reliable with documentation and follow-through
• Customer-focused, professional, and confident in high-visibility environments
• Energized by travel and hands-on technical problem-solving

Skills

• Technical proficiency in mechanical, electrical, pneumatic, and control systems
• Structured troubleshooting methods
• Effective communication and interpersonal skills
• Safe work practices and adherence to safety policies

Benefits

• Flexible work schedule
• Professional development opportunities
• Competitive compensation package
• Health and wellness programs
• Employee recognition and rewards

Pay

Compensation is commensurate with experience and qualifications.

Schedule

The role requires significant travel to customer sites across various industrial environments and climates.

Benefits

• Health and wellness programs
• Employee recognition and rewards