Field Service Technician

About the role

Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services. We are seeking knowledgeable, customer‑focused auto, diesel, aircraft, or forklift technicians to join the Crown team.

Responsibilities

• Troubleshoot, diagnose and repair Crown and all other makes of lift trucks
• Perform all assigned planned maintenance on customer lift trucks
• Maintain a service van and its inventory
• Process paperwork after completion of each job

Requirements

• Less than 2 years of related experience
• High school diploma or equivalent
• Valid driver's license, good driving record, and ability to safely operate lift trucks
• Must be legally authorized to work in the United States (no sponsorship provided)

Preferred Qualifications

• Good mechanical and electrical aptitudes; knowledge of electrical/electronic systems, hydraulics, and internal combustion engines
• Ability to read and understand electrical and hydraulic schematics
• Good written and verbal communication and customer care skills
• Technical degree, previous lift truck repair, welding experience, and knowledge of various types of testing equipment
• Familiar with tools and equipment such as common hand tools, electrical/air tools, torch, arc welder, and various types of testing equipment
• Industry‑related training
• Ability to read and understand service manuals, plan, and follow through

Benefits

• Health, dental, vision, and prescription drug plan
• Flexible benefits plan
• 401(k) retirement savings plan
• Life and disability benefits
• Paid parental leave
• Paid holidays
• Paid vacation
• Tuition reimbursement
• Award‑winning service training
• Company vehicle for field service technicians
• Tool insurance
• No flat‑rate pay structure
• Uniforms provided
• Specialty tools provided
• Career advancement opportunities

Schedule

• 40 hours per week plus overtime
• Primarily first shift

Location: Jackson, TN (near Memphis)