Field Service Technician

Pay

Earn $20.50/hour, with potential to increase your pay through the self‑progression program. From day one you can earn $20+/hr, with immediate opportunities for self‑progression and professional growth. The career self‑progression plan lets you advance from Field Technician I to Field Technician IV, receiving a 10% increase for each progression level plus bonus payments for completed coursework.

Benefits

• Free and discounted Internet, TV, and mobile services
• Opportunity to earn an industry‑recognized certification
• Access to the Broadband Apprenticeship Program and on‑the‑job training

Schedule

Ability to travel (including during inclement weather) to assigned customer premises, company facilities, and other locations as necessary.

Responsibilities

• Install and repair Spectrum services
• Educate customers on service use
• Stay active and work outdoors in varying conditions
• Solve technical challenges and overcome daily problems
• Build meaningful relationships with colleagues and customers
• Work in a dynamic environment where no two days are the same

Qualifications

• Education: High School diploma, GED, or equivalent work experience
• Language: Fluent in English
• Technical skills: Proficiency using computers and software applications; competent using hand tools
• Abilities: Effective communication, professionalism, time management, organization, critical thinking, responsibility, reliability
• Valid Driver's license with a safe driving record meeting company standards
• Physical requirements: Walk over various terrains and weather while carrying tools and equipment; safely use weight‑bearing equipment (up to 345 lbs) and lift up to 75 lbs; climb ladders up to 32 feet; work in confined spaces and at heights; operate and navigate a company vehicle in changing environments; work with small components and wires; work outdoors for extended periods in any season and inclement weather