Field Service Technician

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Pay

• Earn $20.50/hour from day one.
• Potential to increase pay through the self-progression program.
• 10% pay increase for each progression level from Field Technician I to Field Technician IV.
• Bonus payments for completing course work.

Responsibilities

• Install and repair services for customers.
• Educate customers on the use of their services.
• Solve technical challenges and overcome daily problems.
• Work outdoors in various environments and weather conditions.
• Use hand tools and small components to complete tasks.
• Climb ladders up to 32 feet and work in confined spaces and at heights.
• Operate and navigate a company vehicle in changing environments.

Requirements

• High School diploma, GED, or equivalent work experience.
• Ability to travel (including during inclement weather) to assigned customer premises, company facilities, and other locations as necessary.
• Fluent in English.
• Proficiency in using computers and software applications.
• Competent in using hand tools.
• Effective communication, professionalism, time management, organization, critical thinking, responsibility, and reliability.
• Valid driver’s license with a safe driving record within company standards.
• Ability to walk over various terrains and weather conditions while carrying tools and equipment.
• Ability to safely use weight-bearing equipment (up to 345 lbs) and lift up to 75 lbs.
• Ability to work outdoors for extended periods in any season and inclement weather.

Benefits

• Free and discounted internet, TV, and mobile services.
• Opportunities for long-term career growth and professional development.
• Industry-recognized certification opportunities.
• On-the-job training and support to build confidence and skills.
• Access to the Broadband Apprenticeship Program.