Field Service Technician
for section headings (e.g., About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We should only include sections that have real specific content. We need to avoid repeating job title as heading. Also avoid Job ID etc. Remove boilerplate like EEO etc.
We need to preserve all substantive info. Use - for any list of duties/requirements/benefits. Use
for prose.
We need to decide sections: Possibly "About the role" (description and job summary). "Responsibilities" (key job responsibilities). "Requirements" (requirements list). "Benefits". "Pay" (salary description). Possibly "Physical Demands" and "Work Environment" maybe not required headings but could be included if content. The instruction says use headings for those listed; but we can also include other headings if needed? It says use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but likely we should stick to those. However we have physical demands and work environment content; maybe we can include under "About the role" or separate sections like "Physical Demands" and "Work Environment" but they aren't in the list. Safer to incorporate them into "About the role" or maybe as separate sections with but not in list? The instruction: "use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It suggests those are examples; we can use other headings if needed, but better to follow examples. However we have content for physical demands and work environment; we could put them under "About the role" as prose.
We need to avoid filler like "commensurate with experience". Not present.
We need to include Pay section only if posting states salary. It does: Salary Description $30 to $35. So we need Pay section.
Schedule: Not mentioned; we should not create Schedule section.
Benefits: present.
Qualifications/Skills: Not separate; we have requirements which include skills. Could combine Requirements and Skills? But we have Requirements heading; we can put requirements list there. Skills maybe part of requirements.
We need to ensure we don't duplicate content.
Let's extract:
Description: "Concentric LLC is the nation’s largest independent industrial power provider, delivering forklift power, critical infrastructure, mechanical/HVAC, and dedicated material handling and automation maintenance solutions. Through a nationwide network of technicians, engineers, and support teams, Concentric understands and prioritizes the unique needs of each customer to maximize uptime, improve operational efficiency, and maintain infrastructure. We provide reliable, scalable solutions that support data centers, telecommunications providers, utilities, manufacturing, distribution, commercial facilities, and other mission-critical environments across America."
Job Summary: "The Battery and Charger Field Technician is responsible for inspecting, maintaining, and repairing motive power equipment. This position conducts basic troubleshooting, field and shop repairs, and responds to customer needs. Training will be provided on the Battery Charger systems."
Key Job Responsibilities list:
- Perform routine preventative maintenance.
- Troubleshoot battery and charger systems.
- Perform repairs at customer locations and Concentric shops.
- Respond to client needs in a timely manner, while applying great customer service behaviors.
- Complete all work order and customer facing documentation while adhering to Concentric SOP expectations.
- Work safely and follow all safety requirements.
- Work independently or with a team in a professional manner.
- Other duties as assigned by supervisor.
Key Performance Measurements: (maybe could be under Responsibilities or separate? It's not a standard heading; we could incorporate into Responsibilities or maybe under "About the role". But it's substantive; we could make a section "Performance Measurements" but not in list. Safer to include under "About the role" as prose.
Requirements list:
- High School or GED Diploma required.
- Working knowledge of basic AC and DC electrical/electronic theory.
- Mechanical and electrical troubleshooting skills highly desired (considering recent trade school graduates).
- Strong communication, problem solving, and analytical skills.
- Ability to organize his/her own work and work independently, with limited supervision.
- Ability to work with individuals from diverse backgrounds and with diverse needs, and across remote offices.
- Ability to clearly articulate ideas (both written and verbal) to both internal and external customers and to listen effectively to customer needs.
- Ability to develop and maintain strong workplace relationships with an emphasis on customer satisfaction.
- Ability to work collaboratively with other departments toward the greater good of the organization.
- Ability to adapt to a fast-changing environment.
- Experience in material handling environment is preferred but not required.
- Travel expected within designated territory, home most nights.
- Must be able to pass a background check.
- Must be able to pass a drug test, our technicians are subject to random drug.
- A valid driver’s license, CDL a plus but not required.
- Willingness to work occasional overtime.
- Company vehicle provided
- This job description is subject to change at any time.
Benefits list:
- Competitive pay – Plus incentive opportunities and overtime potential for our hourly employees!
- Three medical plan options with employer premium contribution that start on day one.
- Employee paid dental and vision insurance that starts on day one.
- Health Savings Account (HSA) with company contribution on eligible High-Deductible Health Plans (HDHP).
- Medical and dependent care Flexible Spending Accounts (FSA) available.
- Company-paid life and AD&D insurance, short-term and long-term disability coverage that start on day one.
- Company 401K plan with 100% match on the first 4% of employee contributions.
- 8 paid holidays.
- Full-time Employees receive a total of 128 Hours of Paid Time Off (PTO) Annually.
- We offer employee paid accident, critical illness, and hospital indemnity insurance.
- We offer employee paid legal plans, identity protection, pet insurance, and home & auto discounts.
- Training and mentoring – Learn from our experts in the industry.
- Advancement opportunities.
- The benefits listed are subject to change at any time. Please speak with an HR Representative for details.
- In the case of conflict between the information listed and the official plan documents, the plan documents will always govern.
Physical Demands: prose.
Work Environment: prose.
Salary Description: "$30 to $35"
We need to output HTML fragment only.
We'll create sections:
About the role
containing description + job summary + key performance measurements + physical demands + work environment? Might be too long but okay.
Better: separate sections for Responsibilities, Requirements, Benefits, Pay. And maybe About the role includes description and job summary.
We'll not create sections for Physical Demands and Work Environment separately; we can include them in About the role as paragraphs.
Let's craft:
About the role
Concentric LLC is the nation’s largest independent industrial power provider, delivering forklift power, critical infrastructure, mechanical/HVAC, and dedicated material handling and automation maintenance solutions. Through a nationwide network of technicians, engineers, and support teams, Concentric understands and prioritizes the unique needs of each customer to maximize uptime, improve operational efficiency, and maintain infrastructure. We provide reliable, scalable solutions that support data centers, telecommunications providers, utilities, manufacturing, distribution, commercial facilities, and other mission-critical environments across America.
The Battery and Charger Field Technician is responsible for inspecting, maintaining, and repairing motive power equipment. This position conducts basic troubleshooting, field and shop repairs, and responds to customer needs. Training will be provided on the Battery Charger systems.
Key performance measurements include a score card reflecting performance in areas such as safety, efficiency, work order completion, customer satisfaction, and issue resolution; exercising high degree of time management skill resulting in greater than 90% time billable to customers; management observation regarding attitude, diligence, team contributions, and willingness & ability to learn new skills and information; and other key metrics prescribed by Concentric Motive Power leadership resulting in positive customer and company impact.
The physical demands of this job require regularly wearing approved Personal Protective Equipment (PPE), carrying tools, using hands to maneuver, handle, or feel, and talking or hearing; frequently walking and reaching with hands and arms; occasionally standing, stooping, kneeling, crouching, or crawling; occasionally lifting and/or moving up to 100 pounds; requiring close vision and ability to adjust focus; and maintaining a high level of self-awareness about surroundings due to work environment conditions.
The work environment varies across customer sites, Concentric facilities, and often includes co-workers working side‑by‑side; exposure to live electrical components is common; noise level is moderate.
Responsibilities
- Perform routine preventative maintenance.
- Troubleshoot battery and charger systems.
- Perform repairs at customer locations and Concentric shops.
- Respond to client needs in a timely manner, while applying great customer service behaviors.
- Complete all work order and customer facing documentation while adhering to Concentric SOP expectations.
- Work safely and follow all safety requirements.
- Work independently or with a team in a professional manner.
- Other duties as assigned by supervisor.
Requirements
- High School or GED Diploma required.
- Working knowledge of basic AC and DC electrical/electronic theory.
- Mechanical and electrical troubleshooting skills highly desired (considering recent trade school graduates).
- Strong communication, problem solving, and analytical skills.
- Ability to organize his/her own work and work independently, with limited supervision.
- Ability to work with individuals from diverse backgrounds and with diverse needs, and across remote offices.
- Ability to clearly articulate ideas (both written and verbal) to both internal and external customers and to listen effectively to customer needs.
- Ability to develop and maintain strong workplace relationships with an emphasis on customer satisfaction.
- Ability to work collaboratively with other departments toward the greater good of the organization.
- Ability to adapt to a fast‑changing environment.
- Experience in material handling environment is preferred but not required.
- Travel expected within designated territory, home most nights.
- Must be able to pass a background check.
- Must be able to pass a drug test (technicians are subject to random drug testing).
- A valid driver’s license; CDL a plus but not required.
- Willingness to work occasional overtime.
- Company vehicle provided.
- This job description is subject to change at any time.
Benefits
- Competitive pay – Plus incentive opportunities and overtime potential for hourly employees!
- Three medical plan options with employer premium contribution that start on day one.
- Employee paid dental and vision insurance that starts on day one.
- Health Savings Account (HSA) with company contribution on eligible High‑Deductible Health Plans (HDHP).
- Medical and dependent care Flexible Spending Accounts (FSA) available.
- Company‑paid life and AD&D insurance, short‑term and long‑term disability coverage that start on day one.
- Company 401K plan with 100% match on the first 4% of employee contributions.
- 8 paid holidays.
- Full‑time employees receive a total of 12
for prose. We need to decide sections: Possibly "About the role" (description and job summary). "Responsibilities" (key job responsibilities). "Requirements" (requirements list). "Benefits". "Pay" (salary description). Possibly "Physical Demands" and "Work Environment" maybe not required headings but could be included if content. The instruction says use headings for those listed; but we can also include other headings if needed? It says use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but likely we should stick to those. However we have physical demands and work environment content; maybe we can include under "About the role" or separate sections like "Physical Demands" and "Work Environment" but they aren't in the list. Safer to incorporate them into "About the role" or maybe as separate sections with but not in list? The instruction: "use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It suggests those are examples; we can use other headings if needed, but better to follow examples. However we have content for physical demands and work environment; we could put them under "About the role" as prose.
We need to avoid filler like "commensurate with experience". Not present.
We need to include Pay section only if posting states salary. It does: Salary Description $30 to $35. So we need Pay section.
Schedule: Not mentioned; we should not create Schedule section.
Benefits: present.
Qualifications/Skills: Not separate; we have requirements which include skills. Could combine Requirements and Skills? But we have Requirements heading; we can put requirements list there. Skills maybe part of requirements.
We need to ensure we don't duplicate content.
Let's extract:
Description: "Concentric LLC is the nation’s largest independent industrial power provider, delivering forklift power, critical infrastructure, mechanical/HVAC, and dedicated material handling and automation maintenance solutions. Through a nationwide network of technicians, engineers, and support teams, Concentric understands and prioritizes the unique needs of each customer to maximize uptime, improve operational efficiency, and maintain infrastructure. We provide reliable, scalable solutions that support data centers, telecommunications providers, utilities, manufacturing, distribution, commercial facilities, and other mission-critical environments across America."
Job Summary: "The Battery and Charger Field Technician is responsible for inspecting, maintaining, and repairing motive power equipment. This position conducts basic troubleshooting, field and shop repairs, and responds to customer needs. Training will be provided on the Battery Charger systems."
Key Job Responsibilities list:
- Perform routine preventative maintenance.
- Troubleshoot battery and charger systems.
- Perform repairs at customer locations and Concentric shops.
- Respond to client needs in a timely manner, while applying great customer service behaviors.
- Complete all work order and customer facing documentation while adhering to Concentric SOP expectations.
- Work safely and follow all safety requirements.
- Work independently or with a team in a professional manner.
- Other duties as assigned by supervisor.
Key Performance Measurements: (maybe could be under Responsibilities or separate? It's not a standard heading; we could incorporate into Responsibilities or maybe under "About the role". But it's substantive; we could make a section "Performance Measurements" but not in list. Safer to include under "About the role" as prose.
Requirements list:
- High School or GED Diploma required.
- Working knowledge of basic AC and DC electrical/electronic theory.
- Mechanical and electrical troubleshooting skills highly desired (considering recent trade school graduates).
- Strong communication, problem solving, and analytical skills.
- Ability to organize his/her own work and work independently, with limited supervision.
- Ability to work with individuals from diverse backgrounds and with diverse needs, and across remote offices.
- Ability to clearly articulate ideas (both written and verbal) to both internal and external customers and to listen effectively to customer needs.
- Ability to develop and maintain strong workplace relationships with an emphasis on customer satisfaction.
- Ability to work collaboratively with other departments toward the greater good of the organization.
- Ability to adapt to a fast-changing environment.
- Experience in material handling environment is preferred but not required.
- Travel expected within designated territory, home most nights.
- Must be able to pass a background check.
- Must be able to pass a drug test, our technicians are subject to random drug.
- A valid driver’s license, CDL a plus but not required.
- Willingness to work occasional overtime.
- Company vehicle provided
- This job description is subject to change at any time.
Benefits list:
- Competitive pay – Plus incentive opportunities and overtime potential for our hourly employees!
- Three medical plan options with employer premium contribution that start on day one.
- Employee paid dental and vision insurance that starts on day one.
- Health Savings Account (HSA) with company contribution on eligible High-Deductible Health Plans (HDHP).
- Medical and dependent care Flexible Spending Accounts (FSA) available.
- Company-paid life and AD&D insurance, short-term and long-term disability coverage that start on day one.
- Company 401K plan with 100% match on the first 4% of employee contributions.
- 8 paid holidays.
- Full-time Employees receive a total of 128 Hours of Paid Time Off (PTO) Annually.
- We offer employee paid accident, critical illness, and hospital indemnity insurance.
- We offer employee paid legal plans, identity protection, pet insurance, and home & auto discounts.
- Training and mentoring – Learn from our experts in the industry.
- Advancement opportunities.
- The benefits listed are subject to change at any time. Please speak with an HR Representative for details.
- In the case of conflict between the information listed and the official plan documents, the plan documents will always govern.
Physical Demands: prose.
Work Environment: prose.
Salary Description: "$30 to $35"
We need to output HTML fragment only.
We'll create sections:
About the role
containing description + job summary + key performance measurements + physical demands + work environment? Might be too long but okay.
Better: separate sections for Responsibilities, Requirements, Benefits, Pay. And maybe About the role includes description and job summary.
We'll not create sections for Physical Demands and Work Environment separately; we can include them in About the role as paragraphs.
Let's craft:
About the role
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It suggests those are examples; we can use other headings if needed, but better to follow examples. However we have content for physical demands and work environment; we could put them under "About the role" as prose.
We need to avoid filler like "commensurate with experience". Not present.
We need to include Pay section only if posting states salary. It does: Salary Description $30 to $35. So we need Pay section.
Schedule: Not mentioned; we should not create Schedule section.
Benefits: present.
Qualifications/Skills: Not separate; we have requirements which include skills. Could combine Requirements and Skills? But we have Requirements heading; we can put requirements list there. Skills maybe part of requirements.
We need to ensure we don't duplicate content.
Let's extract:
Description: "Concentric LLC is the nation’s largest independent industrial power provider, delivering forklift power, critical infrastructure, mechanical/HVAC, and dedicated material handling and automation maintenance solutions. Through a nationwide network of technicians, engineers, and support teams, Concentric understands and prioritizes the unique needs of each customer to maximize uptime, improve operational efficiency, and maintain infrastructure. We provide reliable, scalable solutions that support data centers, telecommunications providers, utilities, manufacturing, distribution, commercial facilities, and other mission-critical environments across America."
Job Summary: "The Battery and Charger Field Technician is responsible for inspecting, maintaining, and repairing motive power equipment. This position conducts basic troubleshooting, field and shop repairs, and responds to customer needs. Training will be provided on the Battery Charger systems."
Key Job Responsibilities list:
- Perform routine preventative maintenance.
- Troubleshoot battery and charger systems.
- Perform repairs at customer locations and Concentric shops.
- Respond to client needs in a timely manner, while applying great customer service behaviors.
- Complete all work order and customer facing documentation while adhering to Concentric SOP expectations.
- Work safely and follow all safety requirements.
- Work independently or with a team in a professional manner.
- Other duties as assigned by supervisor.
Key Performance Measurements: (maybe could be under Responsibilities or separate? It's not a standard heading; we could incorporate into Responsibilities or maybe under "About the role". But it's substantive; we could make a section "Performance Measurements" but not in list. Safer to include under "About the role" as prose.
Requirements list:
- High School or GED Diploma required.
- Working knowledge of basic AC and DC electrical/electronic theory.
- Mechanical and electrical troubleshooting skills highly desired (considering recent trade school graduates).
- Strong communication, problem solving, and analytical skills.
- Ability to organize his/her own work and work independently, with limited supervision.
- Ability to work with individuals from diverse backgrounds and with diverse needs, and across remote offices.
- Ability to clearly articulate ideas (both written and verbal) to both internal and external customers and to listen effectively to customer needs.
- Ability to develop and maintain strong workplace relationships with an emphasis on customer satisfaction.
- Ability to work collaboratively with other departments toward the greater good of the organization.
- Ability to adapt to a fast-changing environment.
- Experience in material handling environment is preferred but not required.
- Travel expected within designated territory, home most nights.
- Must be able to pass a background check.
- Must be able to pass a drug test, our technicians are subject to random drug.
- A valid driver’s license, CDL a plus but not required.
- Willingness to work occasional overtime.
- Company vehicle provided
- This job description is subject to change at any time.
Benefits list:
- Competitive pay – Plus incentive opportunities and overtime potential for our hourly employees!
- Three medical plan options with employer premium contribution that start on day one.
- Employee paid dental and vision insurance that starts on day one.
- Health Savings Account (HSA) with company contribution on eligible High-Deductible Health Plans (HDHP).
- Medical and dependent care Flexible Spending Accounts (FSA) available.
- Company-paid life and AD&D insurance, short-term and long-term disability coverage that start on day one.
- Company 401K plan with 100% match on the first 4% of employee contributions.
- 8 paid holidays.
- Full-time Employees receive a total of 128 Hours of Paid Time Off (PTO) Annually.
- We offer employee paid accident, critical illness, and hospital indemnity insurance.
- We offer employee paid legal plans, identity protection, pet insurance, and home & auto discounts.
- Training and mentoring – Learn from our experts in the industry.
- Advancement opportunities.
- The benefits listed are subject to change at any time. Please speak with an HR Representative for details.
- In the case of conflict between the information listed and the official plan documents, the plan documents will always govern.
Physical Demands: prose.
Work Environment: prose.
Salary Description: "$30 to $35"
We need to output HTML fragment only.
We'll create sections:
About the role
containing description + job summary + key performance measurements + physical demands + work environment? Might be too long but okay.
Better: separate sections for Responsibilities, Requirements, Benefits, Pay. And maybe About the role includes description and job summary.
We'll not create sections for Physical Demands and Work Environment separately; we can include them in About the role as paragraphs.
Let's craft:
About the role
Concentric LLC is the nation’s largest independent industrial power provider, delivering forklift power, critical infrastructure, mechanical/HVAC, and dedicated material handling and automation maintenance solutions. Through a nationwide network of technicians, engineers, and support teams, Concentric understands and prioritizes the unique needs of each customer to maximize uptime, improve operational efficiency, and maintain infrastructure. We provide reliable, scalable solutions that support data centers, telecommunications providers, utilities, manufacturing, distribution, commercial facilities, and other mission-critical environments across America.
The Battery and Charger Field Technician is responsible for inspecting, maintaining, and repairing motive power equipment. This position conducts basic troubleshooting, field and shop repairs, and responds to customer needs. Training will be provided on the Battery Charger systems.
Key performance measurements include a score card reflecting performance in areas such as safety, efficiency, work order completion, customer satisfaction, and issue resolution; exercising high degree of time management skill resulting in greater than 90% time billable to customers; management observation regarding attitude, diligence, team contributions, and willingness & ability to learn new skills and information; and other key metrics prescribed by Concentric Motive Power leadership resulting in positive customer and company impact.
The physical demands of this job require regularly wearing approved Personal Protective Equipment (PPE), carrying tools, using hands to maneuver, handle, or feel, and talking or hearing; frequently walking and reaching with hands and arms; occasionally standing, stooping, kneeling, crouching, or crawling; occasionally lifting and/or moving up to 100 pounds; requiring close vision and ability to adjust focus; and maintaining a high level of self-awareness about surroundings due to work environment conditions.
The work environment varies across customer sites, Concentric facilities, and often includes co-workers working side‑by‑side; exposure to live electrical components is common; noise level is moderate.
Responsibilities
- Perform routine preventative maintenance.
- Troubleshoot battery and charger systems.
- Perform repairs at customer locations and Concentric shops.
- Respond to client needs in a timely manner, while applying great customer service behaviors.
- Complete all work order and customer facing documentation while adhering to Concentric SOP expectations.
- Work safely and follow all safety requirements.
- Work independently or with a team in a professional manner.
- Other duties as assigned by supervisor.
Requirements
- High School or GED Diploma required.
- Working knowledge of basic AC and DC electrical/electronic theory.
- Mechanical and electrical troubleshooting skills highly desired (considering recent trade school graduates).
- Strong communication, problem solving, and analytical skills.
- Ability to organize his/her own work and work independently, with limited supervision.
- Ability to work with individuals from diverse backgrounds and with diverse needs, and across remote offices.
- Ability to clearly articulate ideas (both written and verbal) to both internal and external customers and to listen effectively to customer needs.
- Ability to develop and maintain strong workplace relationships with an emphasis on customer satisfaction.
- Ability to work collaboratively with other departments toward the greater good of the organization.
- Ability to adapt to a fast‑changing environment.
- Experience in material handling environment is preferred but not required.
- Travel expected within designated territory, home most nights.
- Must be able to pass a background check.
- Must be able to pass a drug test (technicians are subject to random drug testing).
- A valid driver’s license; CDL a plus but not required.
- Willingness to work occasional overtime.
- Company vehicle provided.
- This job description is subject to change at any time.
Benefits
- Competitive pay – Plus incentive opportunities and overtime potential for hourly employees!
- Three medical plan options with employer premium contribution that start on day one.
- Employee paid dental and vision insurance that starts on day one.
- Health Savings Account (HSA) with company contribution on eligible High‑Deductible Health Plans (HDHP).
- Medical and dependent care Flexible Spending Accounts (FSA) available.
- Company‑paid life and AD&D insurance, short‑term and long‑term disability coverage that start on day one.
- Company 401K plan with 100% match on the first 4% of employee contributions.
- 8 paid holidays.
- Full‑time employees receive a total of 12