Field Service Technician
Cleaver-Brooks · Lincoln, NE · 4 wk ago
FinanceFull-time
We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions. Also remove "Apply to connect with a Talent Acquisition Partner..." etc. Also remove "By applying for this job and providing your mobile number..." etc. Also remove "Equal Opportunity Employer" etc. Also remove "This description indicates the general nature..." etc. Also remove "Cleaver-Brooks is the market leader..." maybe that's about company description; could be part of About the role? The posting includes a paragraph "Who Is Cleaver-Brooks". That is company overview; could be placed under About the role or maybe a separate section? The instruction says use headings for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we should map content accordingly.
We need to extract:
- About the role: maybe a brief description: "Cleaver Brooks is looking for a Field Service Technician to join our team. The Field Service Technician IV performs the most complex installations, repairs, troubleshooting, and modifications of equipment at the job site. The technician installs, commissions, tunes, repairs, and troubleshoots Natcom and other industrial burners, Nebraska I.W.T boilers, and auxiliary equipment. The technician completes project status reports, site reports, and combustion datasheets. The technician performs in-shop equipment inspections and Field Acceptance Tests. The technician performs all other pertinent service-related duties as directed by the Service Manager."
That's about role.
- Responsibilities: list of essential duties: "Must possess thorough and relevant product knowledge. Position requires regular exercise of problem solving skills. Performs most complex installations, repairs, troubleshooting, performance testing and/or modifications of equipment at job site. Assigns, instructs and oversees customers (or subcontractors) in the performance of technical duties. Functions as lead technician in assigning and prioritizing workload. Ensures that daily operations are maintained, provides input for performance appraisals. Maintains sound working relationships and liaison with customer's personnel to maintain the image of the Company and its products. Conducts customer training as needed. Must have ability to travel - generally by air and utilization of a rental car - extensively, in conducting position responsibilities. Travel Requirements: 75% travel- Domestic and International; Must have or have the ability to obtain valid US Passport. Other Duties: Promote sales of spare parts and identify potential opportunities for new equipment sales. Others as directed."
- Requirements: Education Required: High School Diploma/GED Preferred: 1 year of additional Training/Certification Experience Required: Minimum 8 years experience consisting of: Previous commissioning experience of industrial size burners ranging from 20 to 350 mm BTU/hr firing either #2, #6 and natural gas. Working knowledge of PLC and FIREYE based Burner Management Systems. Working knowledge of combustion control i.e.: single point, parallel positioning and metered systems, loop controllers. Good problem solving and troubleshooting skills Good electrical troubleshooting skills Good verbal and written communication skills Physical Skill and Effort: Work requires skilled, accurate, rapid, and closely coordinated manual skill. Work requires mostly moderate physical exertion. Must be capable of entry into confined spaces such as windbox and furnace through standard access door sizing. Working Conditions and Hazards: Limited exposure to one or two extremely disagreeable features. Exposure to hazards that may result in short term work-related absences.
- Qualifications: maybe combine with Requirements? But we can separate: Qualifications could be education and experience. However we already have Requirements. The instruction says use headings for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we need to decide what goes where. Typically Requirements = education/experience; Qualifications = maybe certifications? But we can put education/experience under Requirements, and maybe specific technical knowledge under Qualifications? Or we could combine. But we must not create empty sections. We need to see if there is distinct content for Qualifications beyond Requirements. The posting includes "Education Required: High School Diploma/GED Preferred: 1 year of additional Training/Certification". That's qualification. Also "Experience Required: Minimum 8 years experience..." That's also qualification. Could treat both as Requirements. Then Qualifications could be maybe "Must possess thorough and relevant product knowledge." but that's more skill. Hmm.
Better to map:
- About the role: description paragraph.
- Responsibilities: essential duties list.
- Requirements: education, experience, physical skill, working conditions.
- Qualifications: maybe "Preferred: 1 year of additional Training/Certification" but that's already in education. Could also include "Must have or have the ability to obtain valid US Passport" but that's travel requirement. Might be better to put under Requirements.
- Skills: problem solving, electrical troubleshooting, verbal/written communication, knowledge of PLC, FIREYE, combustion control, etc.
- Benefits: list of benefits: Competitive salary, Comprehensive benefits including medical, dental, vision, maternity support program, discounted virtual physician visits, voluntary medical benefits (Critical Illness, Hospital Care, and Accidental Injury), FSA, HSA, life insurance, short term and long-term disability, Cash matching 401(k) plan, Employee assistance program (EAP), Pet insurance, Employee discount program, Tuition assistance, Paid time off and 11 paid holidays.
- Pay: The posting says "Any salary estimation specified in this job board may or may not be aligned with our organization’s pay philosophy." That's not a specific pay figure. So we should NOT create Pay section because no specific pay stated. So omit Pay.
- Schedule: Not mentioned. So omit Schedule.
Thus we will have sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits.
We need to ensure we don't include filler like "commensurate with experience". Not present.
Now produce HTML fragment: use
for each heading, then content:
for prose,
- for lists.
We need to preserve all substantive information. Let's extract details precisely.
About the role paragraph: Combine sentences.
"Cleaver Brooks is looking for a Field Service Technician to join our team. The Field Service Technician IV performs the most complex installations, repairs, troubleshooting, and modifications of equipment at the job site. The technician installs, commissions, tunes, repairs, and troubleshoots Natcom and other industrial burners, Nebraska I.W.T boilers, and auxiliary equipment. The technician completes project status reports, site reports, and combustion datasheets. The technician performs in-shop equipment inspections and Field Acceptance Tests. The technician performs all other pertinent service-related duties as directed by the Service Manager."
That's fine.
Responsibilities list: items:
- Must possess thorough and relevant product knowledge.
- Position requires regular exercise of problem solving skills.
- Performs most complex installations, repairs, troubleshooting, performance testing and/or modifications of equipment at job site.
- Assigns, instructs and oversees customers (or subcontractors) in the performance of technical duties.
- Functions as lead technician in assigning and prioritizing workload.
- Ensures that daily operations are maintained, provides input for performance appraisals.
- Maintains sound working relationships and liaison with customer's personnel to maintain the image of the Company and its products.
- Conducts customer training as needed.
- Must have ability to travel - generally by air and utilization of a rental car - extensively, in conducting position responsibilities.
- Travel Requirements: 75% travel- Domestic and International; Must have or have the ability to obtain valid US Passport.
- Other Duties: Promote sales of spare parts and identify potential opportunities for new equipment sales.
- Others as directed.
We could combine travel requirement as separate bullet.
Requirements: Education Required: High School Diploma/GED Preferred: 1 year of additional Training/Certification Experience Required: Minimum 8 years experience consisting of: Previous commissioning experience of industrial size burners ranging from 20 to 350 mm BTU/hr firing either #2, #6 and natural gas. Working knowledge of PLC and FIREYE based Burner Management Systems. Working knowledge of combustion control i.e.: single point, parallel positioning and metered systems, loop controllers. Good problem solving and troubleshooting skills Good electrical troubleshooting skills Good verbal and written communication skills Physical Skill and Effort: Work requires skilled, accurate, rapid, and closely coordinated manual skill. Work requires mostly moderate physical exertion. Must be capable of entry into confined spaces such as windbox and furnace through standard access door sizing. Working Conditions and Hazards: Limited exposure to one or two extremely disagreeable features. Exposure to hazards that may result in short term work-related absences.
We could split into sub-bullets but just list as prose? The instruction: Use
- for any list of duties/requirements/benefits. So we should make a list for requirements. Each bullet can be a sentence. Let's break: - High School Diploma/GED (required); Preferred: 1 year of additional Training/Certification. - Minimum 8 years experience consisting of: - Previous commissioning experience of industrial size burners ranging from 20 to 350 mm BTU/hr firing either #2, #6 and natural gas. - Working knowledge of PLC and FIREYE based Burner Management Systems. - Working knowledge of combustion control i.e.: single point, parallel positioning and metered systems, loop controllers. - Good problem solving and troubleshooting skills. - Good electrical troubleshooting skills. - Good verbal and written communication skills. - Physical Skill and Effort: Work requires skilled, accurate, rapid, and closely coordinated manual skill; Work requires mostly moderate physical exertion; Must be capable of entry into confined spaces such as windbox and furnace through standard access door sizing. - Working Conditions and Hazards: Limited exposure to one or two extremely disagreeable features; Exposure to hazards that may result in short term work-related absences. We need to keep the content but not invent. Qualifications: maybe we can list "Must possess thorough and relevant product knowledge." but that's already in responsibilities. Could also include "Must have or have the ability to obtain valid US Passport." That's travel requirement. Might be better to put under Requirements as well. But we need a Qualifications section with real content. Perhaps we can treat "Preferred: 1 year of additional Training/Certification" as qualification. But that's already in education. Hmm. Alternatively, we could omit Qualifications section if no distinct content. The instruction: "include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text". So if we don't have distinct qualifications beyond requirements, we should not include Qualifications heading. So we can omit Qualifications. Skills: list of skills: problem solving, electrical troubleshooting, verbal/written communication, knowledge of PLC, FIREYE, combustion control (single point, parallel positioning, metered systems, loop controllers), ability to travel, ability to obtain passport, etc. But many overlap with requirements. However we can still list skills distinct: "Problem solving skills", "Electrical troubleshooting skills", "Verbal and written communication skills", "Knowledge of PLC and FIREYE based Burner Management Systems", "Knowledge of combustion control (single point, parallel positioning, metered systems, loop controllers)", "Ability to travel extensively (air, rental car)", "Ability to obtain valid US Passport". Also "Product knowledge". But product knowledge is more duty. We'll create a Skills section with bullet list. Benefits: list as bullet. Now ensure we don't include any boilerplate: remove "Apply to connect with a Talent Acquisition Partner...", "By applying for this job...", "Equal Opportunity Employer", "This description indicates the general nature...", "Cleaver-Brooks continues a 90+ year legacy..." maybe that's company description