Jobs · Engineering · Nebraska

Field Service Technician

Cambria · Omaha, NE · 1 mo ago
Engineering$24–$31/hrFull-time
We need to output HTML fragment with sections using

for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We need to parse the job description. First, there is a job description paragraph: "The Field Service Technician is a service ambassador, representing Cambria in a customer-facing role. In this position, you will be responsible for professionally interacting with customers, evaluating, documenting, and servicing Cambria." That's about the role. Then "Essential Duties & Responsibilities:" list bullet points. Then "Qualifications & Skills:" list bullet points. Then "Minimum Requirements:" with subpoints: Education, Experience, Systems, Additional Requirements (Managerial Responsibilities, Travel Requirements, Physical Requirements). Then "Cambria’s starting hourly range for this position is $24.00 - $31.00." That's Pay. Then benefits: "This position will be provided a branded company vehicle, based on fleet availability, or temporary mileage reimbursement in lieu until a vehicle becomes available. Cambria offers a competitive benefits package that encompasses Health and Dental Insurance, Paid Time Off, 7 paid Holidays , 401(k) plus matching, Discretionary Profit Sharing, Flexible Spending Account; Life, Supplemental Life, and Disability Insurance; Referral Program, Tuition Reimbursement, Employee Assistance Program, Employee Discount and Professional Development Assistance." Then there is filler about job description not comprehensive, etc. We should remove boilerplate: "Please note this job description is not designed to cover or contain a comprehensive listing..." etc. Also "At Cambria, dedication to philanthropy..." maybe not boilerplate? It's about company culture; could be considered fluff but maybe keep? The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The philanthropy statement is not boilerplate but maybe not essential; but we can keep if it's substantive? It's not about role, responsibilities, qualifications, etc. It's more about company values. Could be considered filler but not explicitly prohibited. However we should aim to keep substantive information. The philanthropy statement is not directly about the job; might be considered boilerplate? It's not legal/EEO. It's more about company culture. I'd lean to keep it? The instruction: "Prefer a few substantive sections over many thin ones." The philanthropy paragraph is thin and not directly about the job; could be omitted. Safer to omit. Also "For Additional Company Information, Please Visit Www.CambriaUSA.com" - that's like a link, maybe not needed. "An offer of employment is contingent upon the successful completion of a background verification check, subject to applicable laws and regulations." That's boilerplate legal; remove. Thus sections: - About the role: paragraph from first sentences. - Responsibilities: list from Essential Duties & Responsibilities. - Qualifications & Skills: maybe combine Qualifications and Skills? The instruction says we can have separate headings for Qualifications, Skills. But we have a combined "Qualifications & Skills:" list. We could split into Qualifications and Skills if content allows. The list includes: Exceptional interpersonal and verbal communication skills. Experience in a customer focused role; Accurate color perception required; Ability to read blueprints, tape measures and operate an iPhone; Strong analytical and problem solving skills; Valid Driver’s License, will require motor vehicle background check; Professional appearance and demeanor required. Those are both qualifications and skills. Could put under Qualifications (or Skills). Since we have both headings possible, we could make one section "Qualifications" and another "Skills" but we would need to split content. Might be artificial. Better to have one section "Qualifications & Skills" but the instruction says use headings like Qualifications, Skills. It didn't forbid combining? It says use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It suggests those are possible headings. It doesn't say we must use each; we can choose. So we could use "Qualifications" heading and put the list there. Or "Skills". I'd choose "Qualifications". Or we could have both but duplicate? Not good. - Requirements: from Minimum Requirements: Education, Experience, Systems, Additional Requirements (Managerial Responsibilities: None, Travel Requirements: Local and overnight travel required, Physical Requirements: Ability to lift up to 75 pounds daily, drive for long periods of time. Must be able to stand, bend and twist while performing service work.) Also maybe "Additional Requirements" includes those subpoints. We'll include them as list items. - Pay: from Cambria’s starting hourly range $24.00 - $31.00. Also note about hourly ranges determined by role, level, location. That's specifics about pay. So include Pay section. - Benefits: from vehicle and benefits package. Include Benefits section. - Schedule: Not explicitly mentioned. There's travel requirements but not schedule. So we should not create Schedule section because no specific content. Thus sections: About the role, Responsibilities, Qualifications, Requirements, Pay, Benefits. Check if any content duplicated: Ensure we preserve all substantive info. Let's extract details. About the role: "The Field Service Technician is a service ambassador, representing Cambria in a customer-facing role. In this position, you will be responsible for professionally interacting with customers, evaluating, documenting, and servicing Cambria." Responsibilities list (Essential Duties & Responsibilities): - Provide outstanding customer service to Cambria customers - Articulate service solutions while setting proper expectations - Evaluate Cambria during on-site visits and perform service work as needed - Document and communicate on-site visit findings with the Regional Product Representative - Operate basic power tools (hand polishers, seam setters, etc.) while performing service work on Cambria - Maintain supplies and keep tools and assets in good working condition - Represent the company well while driving and maintaining the company vehicle - Practice and promote Cambria’s safety standards - Performing other ad-hoc projects and duties as assigned by management Qualifications list (from Qualifications & Skills): - Exceptional interpersonal and verbal communication skills - Experience in a customer focused role - Accurate color perception required - Ability to read blueprints, tape measures and operate an iPhone - Strong analytical and problem solving skills - Valid Driver’s License, will require motor vehicle background check - Professional appearance and demeanor required Requirements (Minimum Requirements): Education: High School diploma or equivalent Experience: Minimum 1-year experience in a field service or trade position preferred Systems: Google Suite, Microsoft Office, Salesforce, ability to read technical drawings and documents Additional Requirements: - Managerial Responsibilities: None - Travel Requirements: Local and overnight travel required - Physical Requirements: Ability to lift up to 75 pounds daily, drive for long periods of time. Must be able to stand, bend and twist while performing service work. Pay: - Cambria’s starting hourly range for this position is $24.00 - $31.00. - Hourly ranges are determined by role, level, and location. - The range displayed on each job posting reflects the target for new hires for the position. - Individual pay is determined by several factors, including work location, job-related experience, and relevant education and/or training. Benefits: - This position will be provided a branded company vehicle, based on fleet availability, or temporary mileage reimbursement in lieu until a vehicle becomes available. - Cambria offers a competitive benefits package that encompasses: * Health and Dental Insurance * Paid Time Off * 7 paid Holidays * 401(k) plus matching * Discretionary Profit Sharing * Flexible Spending Account * Life, Supplemental Life, and Disability Insurance * Referral Program * Tuition Reimbursement * Employee Assistance Program * Employee Discount * Professional Development Assistance We should format benefits as a list. Now produce HTML fragment with

headings and
  • for lists,

    for prose. We need to avoid repeating job title as heading (we aren't). No Job ID. We must not include filler like "commensurate with experience". Not present. Make sure to close tags. Let's craft. We'll have:

    About the role

    The Field Service Technician is a service ambassador, representing Cambria in a customer-facing role. In this position, you will be responsible for professionally interacting with customers, evaluating, documenting, and servicing Cambria.

    Responsibilities

    • Provide outstanding customer service to Cambria customers
    • Articulate service solutions while setting proper expectations
    • Evaluate Cambria during on-site visits and perform service work as needed
    • Document and communicate on-site visit findings with the Regional Product Representative
    • Operate basic power tools (hand polishers, seam setters, etc.) while performing service work on Cambria
    • Maintain supplies and keep tools and assets in good working condition
    • Represent the company well while driving and maintaining the company vehicle
    • Practice and promote Cambria’s safety standards
    • Performing other ad-hoc projects and duties as assigned by management

    Qualifications

    • Exceptional interpersonal and verbal communication skills
    • Experience in a customer focused role
    • Accurate color perception required
    • Ability to read blueprints, tape measures and operate an iPhone
    • Strong analytical and problem solving skills
    • Valid Driver’s License, will require motor vehicle background check
    • Professional appearance and demeanor required

    Requirements

    • Education: High School diploma or equivalent
    • Experience: Minimum 1-year experience in a field service or trade position preferred
    • Systems: Google Suite, Microsoft Office, Salesforce, ability to read technical drawings and documents
    • Additional Requirements:
      • Managerial Responsibilities: None
      • Travel Requirements: Local and overnight travel required
      • Physical Requirements: Ability to lift up to 75 pounds daily, drive for long periods of time. Must be able to stand, bend and twist while performing service work.
    But nested lists: we could keep simple: just list items with bold labels. That's fine. Alternatively we could have separate headings for Education, Experience, Systems, Additional Requirements but not needed. Pay section:

    Pay

    • Cambria’s starting hourly range for this position is $24.00 - $31.00.
    • Hourly ranges are determined by role, level, and location.
    • The range displayed on each job posting reflects the target for new hires for the position.
    • Individual pay is determined by several factors, including work location, job-related experience, and relevant education and/or training.
    Benefits:

    Benefits

    • This position will be provided a branded company vehicle, based on fleet availability, or temporary mileage reimbursement in lieu until a vehicle becomes available.
    • Cambria offers a competitive benefits package that encompasses:
      • Health and Dental Insurance
      • Paid Time Off
      • 7 paid Holidays
      • 401(k) plus matching
      • Discretionary Profit Sharing
      • Flexible Spending

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