Field Service Technician
Burwell Material Handling · Saint Rose, LA · 2 mo ago
Information TechnologyFull-time
About the role
As a Field Service Technician with Burwell, you’ll be on the road each day, clocking in from your company-provided service vehicle and heading to customer sites across St. Rose, LA and surrounding territories. You’ll service and repair forklifts, pallet jacks, reach trucks, boom lifts, and other warehouse vehicles.
Responsibilities
- Troubleshoot mechanical, hydraulic, LP/diesel engine, and electrical system issues
- Diagnose and repair forklifts, pallet jacks, reach trucks, boom lifts, and other warehouse vehicles
- Use diagnostic tools such as multimeters and hydraulic gauges to pinpoint and fix problems
- Perform preventative maintenance to keep customer equipment running smoothly
- Service multiple brands including Hyundai, Bobcat, Clark, Genie, JLG, and Skyjack
- Participate in manufacturer-certified training to stay up to date on equipment and repair techniques
- Promote service offerings like maintenance programs, inspections, and parts
- Inspect and maintain your service vehicle, tools, and inventory for safety and readiness
- Support and mentor junior techs when needed
Requirements
- Prior experience in forklift, heavy equipment, diesel, or automotive repair
- Strong understanding of mechanical, hydraulic, electrical, and pneumatic systems
- Familiarity with diagnostic software and tools
- Ability to lift up to 75 lbs. occasionally and meet the physical demands of the job
- Valid driver’s license with a clean driving record
- Willingness to travel within the assigned service territory
Skills & Experience
- Hands-on, mechanically minded
- Ready to take ownership of your work
Benefits
- Competitive pay based on experience
- Excellent benefits starting day one – Medical, Dental, Vision, Accident, Short-Term Disability, Life Insurance, and 401K with Company Match
- Progressive Paid Time Off and Holidays – starting with 3 weeks PTO in your first year
- Paid parental leave for moms and dads
- Annual Community Impact Day – paid volunteer time in the places we work and live