Field Service Technician

Responsibilities

• Be the company’s number one support personnel for the customer
• Respond to service calls
• Diagnose issues with customer-owned equipment
• Communicate regularly with the Field Service Manager
• Execute maintenance and repair work
• Utilize company’s maintenance management software to prepare required work orders, fill out timecards, order parts, etc.
• Create parts list when needed
• Maintain any certifications required for specific or specialized work, as well as any licenses required to operate service vehicles
• Keep company assets such as vehicle, laptop, diagnostic & specialty tooling, etc. in working order

Requirements

• Belief that safety is a necessity, not an option
• 5+ years of heavy equipment maintenance and repair experience
• Understanding of various OEM platforms
• Intermediate computer skills
• Valid driver’s license with satisfactory driving record
• Desire and motivation to maintain certifications and continue applicable education
• Awareness of being a representation of the company at all times, and an eager brand advocate
• Detail oriented with excellent record-keeping capabilities
• Collaborative spirit
• Strong problem-solving skills and an ability to think outside the box
• Good decision making, problem-solving, troubleshooting, and creative thinking skills

Physical Demands

• The employee must occasionally lift and/or move up to 50 lbs.
• Must be able to stand for long periods of time
• Must be able to sit for long periods of time while driving
• Must be able to fit into tight spaces while working

Job Type

Full-time

Benefits

• 401(k)
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience

Heavy Equipment: 5 years (Required)
Heavy Equipment Maintenance : 3 years (Preferred)

License/Certification

Driver's License (Required)

Ability to Commute

Mobile, AL (Required)

Willingness to Travel

50% (Preferred)