Field Service Technician

About the role

The Field Service Technician assumes a high level of responsibility. Successful candidates are fast learners, self-motivated, and independent workers with the ability to work under pressure and in varying conditions. Field Service Technicians receive intensive training in troubleshooting, technical procedures, and safety.

Blanchard Machinery Company is committed to fostering a high-performance work culture with challenging opportunities that inspire high-quality results. This role contributes to a positive work environment and promotes the vision, mission, and values of BMC while completing all job responsibilities in a safe manner.

Responsibilities

• Maintenance, troubleshooting, and repair of mechanical, hydraulic, and diesel-powered equipment, ranging from basic troubleshooting and preventive maintenance to component replacement.
• Maintains, diagnoses, and repairs equipment including diesel engines, transmissions, drive train components, winches, high-pressure pumps, centrifugal pumps, air compressors, microprocessor controls, electro-mechanical equipment, hydraulic systems, pneumatic systems, gearboxes, PTOs, 12/24v electrical systems, equipment cabs and controls, chassis and suspension, and A/C systems.
• Performs inspections required by the company.
• Performs basic troubleshooting on electrical, mechanical, hydraulic, and pneumatic systems.
• Installs and/or replaces new or reconditioned repair parts.
• Tests equipment for proper operation.
• Ensures total customer service.
• Performs both shop and field work; shift work, weekends, and/or 24-hour call may be required.
• Operates lifting devices and requires a basic understanding of electrical, hydraulic, and pneumatic circuits/drawings/prints.
• Completes proper paperwork, including service reports, parts requisitions, timecards, and part returns.
• Maintains the service truck and equipment carried on the service truck.
• Uses diagnostic equipment (e.g., Cat ET, CAT-SIS) and is familiar with electronic cables, connections, and sensors.
• Performs other related duties as assigned.

Requirements

• High school diploma or equivalent required.
• 3+ years of experience working on heavy equipment.
• Valid driver’s license and a safe driving record; must possess a valid "A" CDL license.
• Complete set of tools capable of working in and around heavy equipment.
• Knowledge of troubleshooting techniques and proper repair procedures.
• Ability to read and interpret electrical and hydraulic schematics, operating and maintenance service manuals.
• Organizational and time management skills.
• Ability to set and keep priorities while handling the stress of a fast-paced industry and deadlines.
• Team player with enthusiasm, strong work ethic, and ability to complete work with minimal supervision.
• High degree of interpersonal skills with excellent written and oral communication skills.
• Personal discipline to establish a professional image as a representative of Blanchard.
• Strong problem-solving skills and detail-oriented with a high level of accuracy.
• Ability to deal with problems involving concrete variables in standardized situations.

Working Conditions

• Primarily works outside in heat/cold, wet/humid, and dry/arid conditions.
• Required to use personal protective equipment to prevent exposure to injury and/or hazardous materials.
• Job requires standing, stooping, squatting, pushing, pulling, twisting, turning, and lifting (up to 75 lbs. unassisted).
• Physical use of a broad variety of tools and machines to maintain, troubleshoot, and repair equipment.
• Requires seeing, reading, and writing to complete job responsibilities.
• Use of computer and other forms of technology to complete job responsibilities.

Benefits

• Competitive pay.
• Medical, dental, and vision benefits.
• 401K and profit sharing.
• Generous PTO and paid holidays.
• Uniforms provided.
• Exposure to world-class CAT training and development.
• Friendly and supportive work environment.
• Continuous learning and exposure to new technologies.
• Opportunities for advancement.