Field Service Technician

About the role

The Field Service Technician is responsible for performing on-site installation, maintenance, troubleshooting, and repair of industrial and engineered rotating equipment at customer facilities. This role requires strong mechanical aptitude, a commitment to safety, and the ability to work independently in demanding field environments. Technicians serve as the face of the company in the field and play a critical role in delivering reliable, high-quality service to our customers.

Key Responsibilities

• Perform on-site maintenance, diagnostics, repairs, and overhauls of engineered rotating equipment, including pumps, gearboxes, valves, blowers, compressors, and related machinery.
• Execute turnkey overhauls, routine preventive maintenance, and critical emergency repairs at customer sites.
• Disassemble, inspect, repair, and reassemble equipment according to OEM specifications, engineering drawings, and safety standards.
• Identify equipment failures, determine root causes, and recommend corrective actions to prevent recurrence.
• Follow all company, customer, and regulatory safety requirements at all times. Participate in job safety analyses (JSAs), pre-job planning, and toolbox talks. Maintain compliance with OSHA and site-specific safety policies.
• Properly use PPE and follow safe work practices in industrial environments.
• Communicate clearly with customers regarding job scope, findings, progress, and recommendations. Represent the company professionally while working on customer sites. Coordinate with site personnel, supervisors, and other trades to ensure safe and efficient execution of work.
• Complete field service reports, inspection records, and repair documentation accurately and on time. Document labor hours, parts usage, and job details for billing and job tracking. Report safety incidents, near misses, and equipment issues promptly.
• Travel to customer sites as required, including short-notice emergency call-outs. Participate in on-call rotation to support time-sensitive customer needs.
• Operate presses, CNC machines, mills, lathes, or other production equipment. Risk of injury due to moving parts, pinch points, and high temperatures. Requires constant attention to prevent serious accidents. Move heavy or hazardous materials through production areas. Work near other workers and tight aisles; require visibility and precision. Use open flame or electrical arc processes (welding, cutting, grinding); risk of burns, sparks, or fume exposure. Must maintain awareness and PPE compliance at all times.

Qualifications, Education & Experience

• A high school diploma or GED required; technical school, apprenticeship, or trade certification preferred.
• 2–5 years of hands-on experience working with rotating equipment, including pumps, gearboxes, valves, blowers, and similar engineered machinery.
• Experience in industrial environments such as oil & gas, chemical plants, mining, marine, pulp & paper, or steel facilities preferred.
• Strong mechanical aptitude with proven experience repairing rotating equipment.
• Ability to troubleshoot mechanical failures in pumps, gearboxes, valves, and blowers.
• Familiarity with precision measurement tools, alignment tools, and basic machining practices.

Technical Skills

• Strong mechanical aptitude with proven experience repairing rotating equipment.
• Ability to troubleshoot mechanical failures in pumps, gearboxes, valves, and blowers.
• Experience reading and interpreting mechanical drawings, schematics, and OEM manuals.
• Familiarity with precision measurement tools, alignment tools, and basic machining practices.

Soft Skills & Attributes

• Strong problem-solving and analytical skills.
• Excellent communication and customer service skills.
• Ability to work independently with minimal supervision in field environments.
• Strong attention to detail and commitment to quality workmanship.

Physical Requirements

• Ability to stand, walk, climb, kneel, crouch, and work in confined or elevated spaces.
• Ability to lift up to 50 lbs regularly.
• Ability to work in various environments including industrial plants, marine facilities, and outdoor job sites.

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Job Type

Full-time

Why Join Us

Work with a respected industry leader on challenging and high-impact service projects. Hands-on exposure to a wide range of engineered rotating equipment and industries. Competitive compensation and benefits package. Ongoing training, skill development, and career advancement opportunities. Be part of a safety-focused, high-performance team that values craftsmanship and reliability.

Equal Opportunity Employer

We are an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees.