Field Service Technician
AWC, Inc. · Pelham, AL · 1 mo ago
HybridFull-time
We are seeking a motivated and technically skilled Field Service Technician to join our growing team in the Birmingham, Alabama region. This position is ideal for someone with a strong industrial instrumentation and electrical background who enjoys problem-solving, working directly with customers, and traveling to a variety of industrial facilities.The Field Service Technician is responsible for the installation, commissioning, calibration, maintenance, troubleshooting, and repair of industrial instrumentation and control systems. Primary areas of focus include process analyzers, gas detection systems, refractometers, flow measurement, pressure, temperature, level instrumentation, and related electrical control systems.This role requires frequent travel throughout Alabama and the Southeast region, with occasional overnight travel as needed to support customer projects and service requirements.How You'll Make an ImpactInstall, commission, calibrate, and troubleshoot industrial instrumentation and control systemsPerform preventive and corrective maintenance on process measurement devices, including pressure, temperature, flow, level, and analytical instrumentsTroubleshoot electrical systems, control panels, field wiring, power distribution systems, and instrumentation loopsDiagnose and repair issues associated with process analyzers, gas detection systems, refractometers, flow meters, and tank gauging equipmentConduct loop checks, startup assistance, and commissioning activities for new installations and modernization projectsConfigure and verify communication protocols including HART, Modbus, Profibus, Ethernet/IP, and other industrial networksPerform functional testing and inspections to ensure compliance with customer specifications, industry standards, and safety requirementsProvide on-site technical support and recommendations to customers regarding equipment operation, maintenance, and reliability improvementsCreate detailed service reports documenting work performed, findings, corrective actions, and recommendationsTrain customers on equipment operation, maintenance practices, and troubleshooting proceduresMaintain a strong commitment to safety and follow all applicable company, customer, and regulatory requirementsTravel to customer facilities throughout Alabama and surrounding states to support service calls, shutdowns, startups, and scheduled maintenance activities Skills You'll NeedAssociate degree, technical diploma, or equivalent experience in Instrumentation, Electrical Technology, Industrial Maintenance, Electronics, or a related fieldMinimum 2 years of experience in industrial instrumentation, electrical maintenance, controls, or field serviceStrong electrical troubleshooting skills, including experience reading wiring diagrams, loop drawings, P&IDs, and electrical schematicsExperience calibrating and troubleshooting pressure, temperature, flow, level, and analytical instrumentationFamiliarity with PLC, DCS, and SCADA systemsWorking knowledge of industrial communication protocols such as HART, Modbus, Profibus, and Ethernet-based networks.Ability to troubleshoot complex process and control system issues in industrial environmentsValid driver's license with a clean driving recordAbility to travel frequently and work safely in a variety of industrial environments, including refineries, chemical plants, terminals, manufacturing facilities, and utilitiesHere’s what will set you apart: Hands-on experience commissioning and servicing process analyzers, gas detection systems, and refractometersStrong instrumentation and electrical troubleshooting background with the ability to work independently in the fieldUnderstanding of Valve automation, control valves, and on/off valve packagesExperience supporting startup, shutdown, and turnaround activities.Ability to communicate effectively with plant operations, maintenance, engineering, and management personnelDemonstrated commitment to safety, customer service, and quality workmanshipThe Rewards:Employee Stock Ownership Plan (ESOP)401(K) MatchCompetitive PayMedical, Dental and Vision Insurance PackageEmployer Paid Life InsurancePaid Time Off and Holiday PayCareer Development OpportunitiesAbout AWCAs employee co-owners, we’re driven to do more than complete tasks; we build fulfilling careers by challenging assumptions and continually raising the bar. We embrace creative, innovative approaches to deepen our expertise and deliver real value to our customers.We partner strategically with many of the world’s most recognized technology brands to help engineering, reliability, and maintenance teams solve complex problems. As experts in our partners’ technologies, we’re equipped to properly size, select, configure, and support the right solutions. Our goal is simple: combine caring, knowledgeable people with innovative technologies to help our customers succeed. How We Win TogetherWe are committed to solving customer problems and welcome team members that want to be the trusted resource to those looking for a partner who out-knows, out-cares, and out-serves everyone else. Every day, we strive to deliver on our mission to empower people to make the greatest positive impact for the communities and families we serve together. Our Winning Together culture starts with a shared commitment to building an environment of inclusiveness, trust, and mutual respect. We know that when people like you are safe to pursue your passions, to learn, to serve, and to share in the rewards from our combined efforts, then we are winning together. #ZR Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.