Field Service Technician

Job Description Job Title: Field Service Technician Posting Start Date: 10/12/26 Job Description: Job Details Field Service Technician in Woodridge, IL Posted Range: $32.63/hour This position may be eligible for annual incentive pay and contracted increases as determined by the collective bargaining agreement, and you will have the opportunity for continued salary growth. In addition to compensation, you will be offered a comprehensive benefits package including 401(k), Defined Contribution Plan, Employee Stock Purchase Plan, medical, prescription, dental and vision coverage, plus disability, paid time off, life insurance, voluntary benefits, health and wellness programs and much more! American Water is also proud to offer employees learning opportunities and work experiences to grow professionally! Shift/Hours Must be available to work the following schedule. Monday-Friday 7 AM - 3:30 PM. Frequent overtime possible. On-call rotation. Primary Role Performs b-box and valve inspections and maintenance/exercising, fire hydrant flushing inspections, and leakdetection. Reads, tests, and/or installs water meters, when needed, and performs customer service functions,when needed. Key Accountabilities Performs b-box and valve inspections and maintenance/exercising, fire hydrant flushing inspections, and leak detection. Reads, tests, and/or installs water meters, when needed, and performs customer service functions, when needed. Works with utility crews and customers, performing various water and sewer utility repairs, maintenance, and a high level of customer service awareness. Maintains and keeps equipment in proper and safe operating condition. Performs minor repairs on equipment. Performs required paperwork, when needed, accurately, completely, detailed, and on time. Effectively operates various equipment such as line locators, metal locators, pressure gauges, sawzall,augers, b-box keys, meter reading equipment, etc. Uses various hand and power tools. Works with teams to complete assigned projects on time. Experience/Education High School diploma or equivalent required. 0-2 years of experience in the water industry. Other Valid Driver’s License and ability to pass motor vehicle background check. Able to work outside in all types of weather. Competencies Plans & Aligns Decision Making Communicates Effectively Builds Networks Action Oriented