Field Service Technician

About the Role

Airgas is hiring a Field Service Technician in Madison, WI. This role contributes to installing and maintaining on-site nitrogen generation plants and bulk medical/industrial gas systems safely and effectively, aligned with all applicable codes and company policies.

Responsibilities

• Collaborate on the installation and care of nitrogen on-site generation equipment.
• Support cryogenic bulk installations at Airgas facilities and customer sites.
• Restore and optimize pressure reduction equipment associated with bulk delivery systems.
• Evaluate and perform general improvements to electrical systems associated with N2 generation and cryogenic installations, including motor controls and relays, low pressure, high pressure, and liquid level alarm systems.
• Coordinate the placement of decals and warning signs for proper identification of hazards, warnings, ownership, normal operational settings, and emergency contacts.
• Perform installation of piping systems in alignment with company SOPs.
• Conduct Site Surveys to foster compliance with all federal, state/provincial, and local codes.
• Foster the security of fencing provided to protect installations from tampering or unauthorized entry.
• Perform periodic preventative maintenance tasks on N2 generation equipment based on the PM schedule to ensure long-term reliability.
• Perform annual evaluations of all bulk installation sites to support their condition and correct operation.
• Champion safety policies and procedures to ensure everyone returns home safely.
• Maintain an appropriate stock of recommended parts necessary to support typical installations within the assigned customer base.
• Support the team in other areas as needed.

Qualifications

Required:

• High School Diploma or equivalent.
• Must have, or be able to obtain, a Certified Brazer Certificate within 30 days of employment.
• Valid driver's license.
• At least 21 years old.

Preferred:

• HVAC or refrigeration certification or American Society Safety Engineers (ASSE) Medical Gas Credentials.
• Minimum of two (2) years of industrial field service experience, preferably in gas generation systems.
• Prior electrical experience.
• Detailed understanding of National Fire Protection Association (NFPA) 99 and NFPA 55 requirements.
• Understanding of the characteristics and hazards of cryogenic and high pressure gases, with specific knowledge of the products, containers, and piping systems encountered in the role.
• Hands-on experience with cryogenic equipment, pressure piping, compressors, and proven ability to troubleshoot system problems.
• Working knowledge of welding and brazing processes (specifically silver brazing).
• Ability to perform regulator repairs and repair piping/liquid leaks.
• Able to respond to emergencies 24 hours per day (arrangements for emergency coverage are made when unavailable).
• Ability to read blueprints, design specifications, manufacturer drawings, and architectural drawings related to bulk delivery sites and customer installations.
• Ability to read and interpret documents such as safety rules, material safety data sheets, operating and maintenance instructions, and procedure manuals.
• Ability to perform mathematical calculations.
• Basic working knowledge of Microsoft Office applications (Excel, Word, PowerPoint, Outlook).
• Ability to work independently and under pressure to meet deadlines.
• Clear and effective speaking manner for explaining information to customers and employees.
• Ability to set goals, manage time, and execute multiple tasks or priorities as necessary.
• Considerable independent judgment and initiative in resolving problems; tact and diplomacy in dealing with internal and external customers; ability to handle proprietary information.
• Self-motivation, enthusiasm, positive attitude, and ability to perform as a team player.

Benefits

• Medical, Dental, and Vision insurance.
• Short-term and long-term disability insurance.
• Life and accidental death and dismemberment (AD&D) insurance.
• Employee Assistance Program (EAP).
• Pre-tax commuter transportation benefit.
• 14-week paid child birth benefit.
• Parental leave, vacation, sick time, floating holidays, jury duty leave, and funeral/bereavement leave.
• Paid holidays for eligible full-time employees.
• 401(k) Retirement Plan with company matching funds.
• Tuition reimbursement.
• Discounted college tuition for eligible employees' dependents.
• Airgas Scholarship Program for dependent children.

Benefits begin after just 30 days of employment for eligible full-time employees. Associates in collective bargaining units should review their bargaining agreement for eligibility and specific terms.