Field Service Technician

Who we are: Aerzen USA Corp. is an international manufacturer of positive displacement blowers, hybrid blowers, screw compressors, and turbo blowers. These high-quality machines are used for air and gas applications across essential industries, including wastewater, cement, biogas, pharmaceutical, and food.

What We Offer

• Competitive salary
• Generous health benefits (96% company-paid benefit plans) with company HSA contribution
• 401(k) with company match
• Tuition reimbursement program
• Profit share bonus package
• Opportunity to work with a dynamic group of professionals

Responsibilities

• Perform startups, equipment inspections, troubleshooting, repairs, and preventive maintenance service on all Aerzen products at customer sites
• Represent Aerzen in a professional and courteous manner following all safety requirements
• Install, configure, calibrate, and maintain control, measurement, and indicating instrumentation (pneumatic, analog, and digital)
• Install and terminate electrical, pneumatic, and fluid connections
• Understand controls narratives and analyze/troubleshoot process application-related issues
• Analyze and correct communication issues, including TCP/IP networks and RS-485 communications
• Perform repairs and assembly on Aerzen products; disassemble, assess damage, and evaluate failures
• Diagnose problems by evaluating material condition and customer input; offer machine-based recommendations and identify root causes of failures
• Utilize defined procedures and standard rebuild kits
• Read, understand, and use equipment diagrams, checklists, engineering drawings, and process documentation
• Communicate with customers to discuss job requirements, provide recommendations, address concerns, and give status updates
• Evaluate customer future needs and communicate information through appropriate channels
• Assist engineering in plant design, modifications, and hazard analysis
• Plan and schedule travel efficiently using the Concur booking tool
• Complete job-related service reports, expense reports, and forms in a timely manner
• Collect data and create commissioning graphs using company software
• Complete written repair reports documenting cause of failure, work performed, materials consumed, and equipment condition
• Conduct customer training on Aerzen products when onsite
• Perform all work in accordance with quality standards and established safety procedures
• Participate in departmental initiatives such as inventory counts, shop organization, and clean-up

Requirements

• Associate’s degree (2 years) in electronics technology or equivalent experience
• Over 4 years of field service and repair experience in rotating equipment
• Proficiency in Windows, Microsoft Office, and internet applications
• Experience with TCP/IP networks and RS-485 communications
• Allen Bradley PLC experience preferred
• Excellent planning, prioritization, organization, and execution skills
• High attention to detail and ability to analyze large amounts of data
• Strong analytical and logical problem-solving skills
• RS Logix 5000 experience preferred
• PLC or similar ladder-logic programming experience desired
• Ability to interpret process flow, control wiring, piping, and instrumentation diagrams
• Welding (brazing, cutting, welding, plasma) a plus
• Strong customer focus, leadership, and change-management skills
• High integrity and compliance mindset
• Ability to travel more than 50% of the time (Monday–Friday with weekends back at home)

Pay

$35.00 - $42.00 hourly