Field Service Technician
AERZEN USA · Seattle, WA · 1 mo ago
RemoteRemoteEngineering$35–$42/hrFull-time
We need to output HTML fragment with headings for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title. Must not include Job ID etc. Must preserve all substantive info. Remove boilerplate like EEO, legal, scam warning, etc. Also remove duplicated lines, navigation, cookie etc. Must not create sections with filler like "commensurate with experience". Must include Pay section only if posting states salary. It does: Salary Description $35.00 - $42.00 hourly. So include Pay section with that info. Schedule: posting says "Monday - Friday with weekends back at home." Also mentions travel >50% and overnight travel short notice. So schedule info exists. Benefits: posting mentions competitive salary; generous health benefits (96% company-paid benefit plans) with company HSA contribution; a 401(k) with company match; tuition reimbursement program; profit share bonus package. So Benefits section. About the role: maybe from "Who we are" and "What We Offer"? Actually "Who we are" is company description; "What We Offer" is benefits; "What You'll Do" is responsibilities. So About the role could be a brief description of role? Could combine "Who we are" as company overview maybe not needed as About the role? The instruction: use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we need to decide which sections have content. Likely we will have About the role (maybe a short paragraph summarizing role), Responsibilities (list), Requirements (maybe education/experience), Qualifications (maybe overlapping), Skills (maybe list), Benefits, Pay, Schedule. We must not create thin sections; but we have enough content for each.
We need to parse the posting.
Let's extract:
Company description: Aerzen USA Corp. is an international manufacturer of positive displacement blowers, hybrid blowers, screw compressors and turbo blowers. These high-quality machines are used for air and gas applications across many essential industries, including; Wastewater, Cement, Biogas, Pharmaceutical and Food, among many others. We are One Team, and we Empower our team members to be both Inquisitive and Evolutionary.
What We Offer (benefits): competitive salary; generous health benefits (to include 96% company-paid benefit plans) with company HSA contribution; a 401(k) with company match; a tuition reimbursement program; and a profit share bonus package; along with the opportunity to work with a dynamic group of professionals.
What You'll Do (responsibilities): As a Field Service Technician, you will perform and carry out all tasks related to installing, assembling, servicing, and repairing Aerzen products. They provide customers with prompt, professional and high-quality service. Work is performed at our location and/or at our customer’s location. Services provided may be scheduled or on-demand. Overnight travel on short notice is often required.
Essential Functions & Responsibilities (list): many bullet-like sentences separated by semicolons. We need to turn into
for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title. Must not include Job ID etc. Must preserve all substantive info. Remove boilerplate like EEO, legal, scam warning, etc. Also remove duplicated lines, navigation, cookie etc. Must not create sections with filler like "commensurate with experience". Must include Pay section only if posting states salary. It does: Salary Description $35.00 - $42.00 hourly. So include Pay section with that info. Schedule: posting says "Monday - Friday with weekends back at home." Also mentions travel >50% and overnight travel short notice. So schedule info exists. Benefits: posting mentions competitive salary; generous health benefits (96% company-paid benefit plans) with company HSA contribution; a 401(k) with company match; tuition reimbursement program; profit share bonus package. So Benefits section. About the role: maybe from "Who we are" and "What We Offer"? Actually "Who we are" is company description; "What We Offer" is benefits; "What You'll Do" is responsibilities. So About the role could be a brief description of role? Could combine "Who we are" as company overview maybe not needed as About the role? The instruction: use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we need to decide which sections have content. Likely we will have About the role (maybe a short paragraph summarizing role), Responsibilities (list), Requirements (maybe education/experience), Qualifications (maybe overlapping), Skills (maybe list), Benefits, Pay, Schedule. We must not create thin sections; but we have enough content for each.
We need to parse the posting.
Let's extract:
Company description: Aerzen USA Corp. is an international manufacturer of positive displacement blowers, hybrid blowers, screw compressors and turbo blowers. These high-quality machines are used for air and gas applications across many essential industries, including; Wastewater, Cement, Biogas, Pharmaceutical and Food, among many others. We are One Team, and we Empower our team members to be both Inquisitive and Evolutionary.
What We Offer (benefits): competitive salary; generous health benefits (to include 96% company-paid benefit plans) with company HSA contribution; a 401(k) with company match; a tuition reimbursement program; and a profit share bonus package; along with the opportunity to work with a dynamic group of professionals.
What You'll Do (responsibilities): As a Field Service Technician, you will perform and carry out all tasks related to installing, assembling, servicing, and repairing Aerzen products. They provide customers with prompt, professional and high-quality service. Work is performed at our location and/or at our customer’s location. Services provided may be scheduled or on-demand. Overnight travel on short notice is often required.
Essential Functions & Responsibilities (list): many bullet-like sentences separated by semicolons. We need to turn into - . Let's extract each distinct responsibility.
List:
- Performs startups, equipment inspections, troubleshooting, repairs and/or preventive maintenance service on all Aerzen Products at customer sites;
- Represent Aerzen in professional and courteous manner following all Aerzen and customer safety requirements.
- Installing, configuring, calibrating and maintaining control, measurement and indicating instrumentation (pneumatic, analog & digital);
- Installing and terminating electrical, pneumatic and fluid connections;
- Understand controls narratives and analyze/troubleshoot process application related issues.
- Analyzing and correcting communication issues;
- Properly address TCP/IP networks and RS-485 communications.
- Perform repairs and assembly on Aerzen Products; Disassemble; assess damage and evaluate failures on machines; diagnose problems with Aerzen machines by evaluating material condition and asking the customer questions; demonstrates the ability to offer machine-based recommendations; can identify the root cause of a machine failure; Utilize defined procedures and a standard rebuild kit.
- Read, understand and use equipment diagrams, checklists, engineering drawings, and other process documentation to perform service tasks, assembly and repairs on Aerzen Products.
- Communicate with customers to discuss job requirements, provide recommendations and service options, listen to customer concerns, and provide status updates during service call and at completion.
- Evaluate customer future needs and communicate information through appropriate channels.
- Assist engineering in plant design, modifications and hazard analysis.
- Plan and schedule travel to best meet customer requirement, service schedule requirement and time efficiency utilizing the Concur booking tool.
- Complete job-related service reports, expense reports and forms in a timely basis; Collect data and make commissioning graphs using Company Software.
- Complete written repair reports to document cause of failure, description of work performed, materials consumed, condition of equipment as received and as returned to the customer.
- Conduct customer training on Aerzen Products when onsite.
- Perform all work in accordance with quality standards, established safety procedures and maintains a clean, safe work area.
- Participate in departmental initiatives such as, but not limited to, inventory counts, shop organization, clean-up and other duties assigned by the manager.
That's many items.
Requirements: "Position Qualifications Education Associates Degree (2 years schooling) in electronics technology or equivalent experience. Experience (yrs) Over 4 years of Field Service and Repair experience in rotating equipment. Software/Applications Windows, Microsoft Office, Internet Abilities; TCP/IP networks and RS-485 communications; Allen Bradley PLC experience is preferred."
Also "Other Skills RS Logix 5000 experience is preferred; PLC or similar Ladder-Logic programming experience is desired; Ability to Interpret process flow, control wiring, as well as piping and instrumentation diagrams; Welding (brazing, cutting, welding, plasma) a plus. Strong customer-focus, excellent leadership and change-management skills, with the ability to listen, motivate, and influence others to action; high integrity and compliance mindset. Ability to travel more than 50% of the time. Monday - Friday with weekends back at home."
We need to separate Requirements, Qualifications, Skills. The posting lumps them. We need to decide what goes where. Typically Requirements could be education and experience. Qualifications could be certifications? Not present. Skills could be technical and soft skills.
We must not create sections with filler. We have content for each.
Let's define:
- About the role: maybe a brief paragraph summarizing the role: "As a Field Service Technician, you will install, assemble, service, and repair Aerzen products at customer sites or company location, providing prompt, professional service, often requiring overnight travel." Could combine from description.
- Responsibilities: list of essential functions.
- Requirements: Education (Associate's degree in electronics technology or equivalent experience) and Experience (>4 years field service and repair in rotating equipment). Also maybe software abilities? But those could be Skills.
- Qualifications: maybe "Allen Bradley PLC experience preferred" etc. But we could treat as Qualifications.
- Skills: technical skills (Windows, Microsoft Office, Internet, TCP/IP, RS-485, Allen Bradley PLC, RS Logix 5000, Ladder-Logic, interpreting diagrams, welding, customer focus, leadership, change management, integrity, travel ability) etc.
We need to avoid duplication. Let's allocate:
Requirements:
- Education: Associates Degree (2 years) in electronics technology or equivalent experience.
- Experience: Over 4 years of Field Service and Repair experience in rotating equipment.
Qualifications:
- Allen Bradley PLC experience preferred.
- RS Logix 5000 experience preferred; PLC or similar Ladder-Logic programming experience desired.
- Ability to interpret process flow, control wiring, piping and instrumentation diagrams.
- Welding (brazing, cutting, welding, plasma) a plus.
Skills:
- Excellent planning, prioritization, organization, execution skills; high attention to detail; ability to analyze large amounts of data; analytical and logical thinker; problem-solver; implement solutions; excellent time management.
- Strong customer-focus, excellent leadership and change-management skills; ability to listen, motivate, influence others; high integrity and compliance mindset.
- Ability to travel more than 50% of the time.
- Monday - Friday with weekends back at home (schedule? maybe schedule section).
But schedule we will have separate.
Benefits:
- Competitive salary.
- Generous health benefits (96% company-paid benefit plans) with company HSA contribution.
- 401(k) with company match.
- Tuition reimbursement program.
- Profit share bonus package.
- Opportunity to work with a dynamic group of professionals.
Pay:
- $35.00 - $42.00 hourly.
Schedule:
- Monday - Friday with weekends back at home.
- Overnight travel on short notice often required.
- Ability to travel more than 50% of the time.
We need to ensure we don't duplicate travel info across sections. Travel appears in Skills and Schedule; we can keep travel ability in Skills (as a skill) and schedule details in Schedule.
Now produce HTML fragment with headings
and content.
We must not include any boilerplate like EEO, legal, etc. Remove all that.
We must not include job title heading.
We must not include any markdown fences.
Let's craft.
Structure:
About the role
As a Field Service Technician, you will install, assemble, service, and repair Aerzen products at customer sites or company locations, delivering prompt, professional service and often requiring overnight travel.
Responsibilities
- Perform startups, equipment inspections, troubleshooting, repairs and/or preventive maintenance service on all Aerzen products at customer sites.
- Represent Aerzen in a professional and courteous manner following all Aerzen and customer safety requirements.
- Install, configure, calibrate and maintain control, measurement and indicating instrumentation (pneumatic, analog & digital).
- Install and terminate electrical, pneumatic and fluid connections.
- Understand control narratives and analyze/troubleshoot process application related issues.
- Analyze and correct communication issues.
- Properly address TCP/IP networks and RS-485 communications.
- Perform repairs and assembly on Aerzen products; disassemble, assess damage and evaluate failures; diagnose problems by evaluating material condition and asking customer questions; offer machine‑based recommendations and identify root cause of failure; utilize defined procedures and a standard rebuild kit.
- Read, understand and use equipment diagrams, checklists, engineering drawings and other process documentation to perform service tasks, assembly and repairs.
- Communicate with customers to discuss job requirements, provide recommendations and service options, listen to concerns and provide status updates during and after service calls.
- Evaluate customer future needs and communicate information through appropriate channels.
- Assist engineering in plant design, modifications and hazard analysis.
- Plan and schedule travel to best meet customer requirements, service schedule and time efficiency using the Concur booking tool.
- Complete job‑related service reports, expense reports and forms in a timely basis; collect data and make commissioning graphs using company software.
- Complete written repair reports documenting cause of failure, work performed, materials consumed, equipment condition as received and as returned to the customer.
- Conduct customer training on Aerzen products when onsite.
- Perform all work in accordance with quality standards, established safety procedures and maintain a clean, safe work area.
- Participate in departmental initiatives such as inventory counts, shop organization, clean‑up and other duties assigned by the manager.
Requirements
- Associate’s Degree (2 years) in electronics technology or equivalent experience.
- Over 4 years of field service and repair experience in rotating equipment.
Qualifications
- Allen‑Bradley PLC experience preferred.
and content.
We must not include any boilerplate like EEO, legal, etc. Remove all that.
We must not include job title heading.
We must not include any markdown fences.
Let's craft.
Structure:
About the role
As a Field Service Technician, you will install, assemble, service, and repair Aerzen products at customer sites or company locations, delivering prompt, professional service and often requiring overnight travel.
Responsibilities
- Perform startups, equipment inspections, troubleshooting, repairs and/or preventive maintenance service on all Aerzen products at customer sites.
- Represent Aerzen in a professional and courteous manner following all Aerzen and customer safety requirements.
- Install, configure, calibrate and maintain control, measurement and indicating instrumentation (pneumatic, analog & digital).
- Install and terminate electrical, pneumatic and fluid connections.
- Understand control narratives and analyze/troubleshoot process application related issues.
- Analyze and correct communication issues.
- Properly address TCP/IP networks and RS-485 communications.
- Perform repairs and assembly on Aerzen products; disassemble, assess damage and evaluate failures; diagnose problems by evaluating material condition and asking customer questions; offer machine‑based recommendations and identify root cause of failure; utilize defined procedures and a standard rebuild kit.
- Read, understand and use equipment diagrams, checklists, engineering drawings and other process documentation to perform service tasks, assembly and repairs.
- Communicate with customers to discuss job requirements, provide recommendations and service options, listen to concerns and provide status updates during and after service calls.
- Evaluate customer future needs and communicate information through appropriate channels.
- Assist engineering in plant design, modifications and hazard analysis.
- Plan and schedule travel to best meet customer requirements, service schedule and time efficiency using the Concur booking tool.
- Complete job‑related service reports, expense reports and forms in a timely basis; collect data and make commissioning graphs using company software.
- Complete written repair reports documenting cause of failure, work performed, materials consumed, equipment condition as received and as returned to the customer.
- Conduct customer training on Aerzen products when onsite.
- Perform all work in accordance with quality standards, established safety procedures and maintain a clean, safe work area.
- Participate in departmental initiatives such as inventory counts, shop organization, clean‑up and other duties assigned by the manager.
Requirements
- Associate’s Degree (2 years) in electronics technology or equivalent experience.
- Over 4 years of field service and repair experience in rotating equipment.
Qualifications
- Allen‑Bradley PLC experience preferred.