Field Service Technician (Appliance Repair) - Charleston, SC

The Opportunity

We are currently seeking the newest innovator to join our dynamic Customer Service team as Field Service Technician (DMST) located in the Charleston, SC metro area.

*All candidates must be able to work coverage in the Charleston, Summerville and surrounding metro areas.

• Deliver an exceptional customer experience while servicing our products in the home.
• Diagnose and repair all major appliances, TVs and A/C units, manage inventory and perform a number of other administrative tasks on a daily basis.
• Represent the company with the professionalism our customers have come to expect.

Qualifications and Requirements

• Minimum 1 year experience in a technical role (Field Service preferred).
• Experience repairing major appliances (Refrigeration/sealed systems, cooking, cleaning products).
• Experience in the use of tools, and diagnostic test equipment.
• Ability to properly trouble-shoot, diagnose, repair and document product/system issues.
• Valid Driver’s license in good standing.
• Ability to obtain appropriate EPA Certification.
• Meet physical requirements generally associated with field service repair such as continuous bending and lifting up to 50 pounds.

What we can offer

• A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success.
• An environment that enables colleagues to demonstrate their capabilities, focus on their work and create value.
• Encouragement to take a creative and individual approach to challenges with strong emphasis placed on performance and skill—and equal, merit-based opportunities across the board.
• Sure rewards for exceptional performance and industry-leading benefits.