Field Service Technician ($20 PH starting)

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

About the role

As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the training you need to succeed and the opportunity to progress, increase your earnings, and build a long-term career.

What Field Technicians enjoy most about the role:

• Staying active and working outdoors
• No two days are the same in the field
• Solving problems and overcoming daily challenges
• Building meaningful relationships with colleagues and customers
• Earning $20+/hr. from day one with immediate opportunities for self-progression and professional growth
• Leveraging our career self-progression plan to move from Field Technician I to Field Technician IV, with 10% increases for each progression level and bonus payments for completing course work
• Additional opportunities to move into other roles including leadership positions
• Earning an industry-recognized certification

Responsibilities

• Install and repair services for customers
• Educate customers on the use of services
• Solve complex technical issues with support and training
• Travel to assigned customer premises, company facilities, and other locations as necessary
• Work outdoors in various environments and weather conditions
• Use hand tools and small components
• Climb ladders up to 32 feet and work in confined spaces and at heights
• Operate and navigate a company vehicle in changing environments

Working Conditions

• Work outdoors, utilizing hand tools in a variety of environments
• Walk over various terrains and weather conditions while carrying tools and equipment
• Safely use weight-bearing equipment (up to 345 lbs) and lift up to 75 lbs
• Work with small components and wires
• Work outdoors for extended periods in any season and inclement weather

Requirements

• High School diploma, GED, or equivalent work experience
• Ability to travel to and from assigned customer premises, company facilities, and other locations as necessary, including during inclement weather
• Fluent in English
• Proficiency in using computers and software applications
• Competent in using hand tools
• Effective communication, professionalism, time management, organization, critical thinking, responsibility, and reliability
• Valid Driver's license with safe driving record within company standards

Qualifications

• Physical ability to walk over various terrains and weather conditions while carrying tools and equipment
• Safely use weight-bearing equipment (up to 345 lbs) and lift up to 75 lbs
• Climb ladders up to 32 feet and work in confined spaces and at heights

Pay

Earn $20+/hour from day one, with the potential to increase your pay through our self-progression program.

Benefits

• Free and discounted internet, TV, and mobile services
• Comprehensive pay and benefits package supporting all aspects of well-being at every stage of life
• On-the-job training and career self-progression opportunities
• Broadband Apprenticeship Program