Field Service Tech - Non-union

Essential Functions & Responsibilities

• Termination and restoration of water service
• Installation of theft deterrent devices upon termination
• Obtain and provide updated account information prior to restoration of service
• Perform emergency restorations as required
• All work will be done in accordance with PUC Chapter 56 regulations
• Preparation and delivery of 72 hour and 48 hour notices of intent to terminate water service for non-payment
• Performs up to standards within time frames outlined by the Field Supervisor and Project Manager
• Commitment to customer service, responding to the needs of internal and external customers
• Completes all work in an organized, timely manner, within instructed standard practice
• Identifies and reports to management all hazardous working
• Set appropriate priorities and works in accordance with scheduled time requirements
• Performs other duties as assigned

Minimum Qualifications

• Must be 18 years of age or older
• Knowledge of Meter Reading or related field experience
• Ability to comprehend handheld technology; i.e. Mobile Phones, GPS, PDA’s, and Digital Cameras
• Strong interest in the construction process; preference toward HVAC, Electrical, Plumbing, Gas Lines, Mechanical Trades, Skilled Laborer Trades, Auto Mechanic Skills, Carpentry, and Telecommunications
• Self-motivated with the ability to work with little supervision
• Good verbal and written communication skills
• Strong organizational skills and ability to multi-task
• Willing to work outdoors in all weather conditions applicable
• Must be willing to join the union and pay union dues

Education & Experience

• A high school diploma or equivalent is preferred
• Two or more years of exceptional customer service experience

License & Certifications

• A valid driver's license is required

Physical Requirements

• RARE (less than 10%): squatting, depth-perception, color-vision, crawling, pushing, pulling, seeing distant, climbing ladders, balancing, gripping
• OCCASIONAL (up to 33%): stooping, kneeling, squatting, body-twisting, sense-of-touch, manual-dexterity, lifting to 10 lbs., lifting up to 50 lbs., lifting over 10 lbs. to 50 lbs., climbing stairs, carrying, lifting, range-of-motion, reaching
• FREQUENT (up to 66%): standing, walking, sitting
• CONTINUOUS (up to 100%): seeing, reading, hearing-speech-range, speaking clearly

Benefits

Medical, dental, and vision benefits are available to all eligible employees on the first day of employment.

We offer a competitive range of benefits to support our employees’ health, well-being, and financial security.

For more information on the benefits available for this role, please contact the recruiter or hiring manager.

Individuals with a disability who desire a reasonable accommodation can contact the ADA Coordinator by calling 1-833-222-3066.

We partner with the Department of Homeland Security/U.S. Customs and Immigration Service to e-Verify all newly hired employees.

An Equal Opportunity Employer.

Please note: All job offers are subject to pre-employment drug screening and a background check.

Unless otherwise noted, we do not sponsor employees for work authorization in the U.S. for this position.

Notice to Agencies: We only accept resumes from recruiters, employment agencies, or staffing services if a Service Agreement has been signed and we have requested recruitment/staffing services for the specific position.

Any unsolicited resumes will become the property of the company, and no fees or compensation will be paid to the recruiter, employment agency, or staffing service.