Field Service Tech - Non-union

About the role

Full-Time, Non-Exempt position. Must have reliable transportation to and from the work location.

Pay

Competitive, Hourly.

Benefits

• Health Insurance (Medical/Dental/Vision) from day one
• Company Sponsored Retirement Plan after one year of service
• Employee Assistance Program
• Life, long-term/short-term disability insurance
• Vacation Time after one year of service
• Paid Holidays after 90 days

Responsibilities

• Termination and restoration of water service
• Installation of theft deterrent devices upon termination
• Obtain and provide updated account information prior to restoration of service
• Perform emergency restorations as required
• All work will be done in accordance with PUC Chapter 56 regulations
• Preparation and delivery of 72 hour and 48 hour notices of intent to terminate water service for non-payment
• Performs up to standards within time frames outlined by the Field Supervisor and Project Manager
• Commitment to customer service, responding to the needs of internal and external customers
• Completes all work in an organized, timely manner, within instructed standard practice
• Identifies and reports to management all hazardous working conditions
• Sets appropriate priorities and works in accordance with scheduled time requirements
• Performs other duties as assigned
• Adheres to all company policies and procedures
• Adheres to mandatory safety policies and practices as well as OSHA practices

Requirements

• Must be 18 years of age or older
• Knowledge of Meter Reading or related field experience
• Ability to comprehend handheld technology; i.e. Mobile Phones, GPS, PDA's, and Digital Cameras
• Strong interest in the construction process; preference toward HVAC, Electrical, Plumbing, Gas Lines, Mechanical Trades, Skilled Laborer Trades, Auto Mechanic Skills, Carpentry, and Telecommunications
• Self-motivated with the ability to work with little supervision
• Good verbal and written communication skills
• Strong organizational skills and ability to multi-task
• Willing to work outdoors in all weather conditions applicable
• Must be willing to join the union and pay union dues
• High School Diploma or equivalent preferred
• 2+ years of exceptional customer service experience
• Valid driver license required
• Upon offer, employees may be required to complete and pass a pre-employment drug screen, background, and/or MVR check

Physical Requirements

RARE (less than 10%): squatting, depth-perception, color-vision, crawling, pushing, pulling, seeing distant, climbing ladders, balancing, gripping.

OCCASIONAL (up to 33%): stooping, kneeling, squatting, body-twisting, sense-of-touch, manual-dexterity, lifting to 10 lbs., lifting up to 50 lbs., lifting over 10 lbs. to 50 lbs., climbing stairs, carrying, lifting, range-of-motion, reaching.

FREQUENT (up to 66%): standing, walking, sitting.

CONTINUOUS (up to 100%): seeing, reading, hearing-speech-range, speaking clearly.

Individuals with a disability who desire a reasonable accommodation can contact the ADA Coordinator by calling 1-833-222-3066.