Field Service Tech FSR1

Key Responsibilities

• Assist in the troubleshooting, maintenance, and basic repair of electrical systems and equipment such as transformers, circuit breakers, and LV/MV switchgear.
• Perform basic diagnostics on systems to identify issues and work with senior technicians to resolve them.
• Serve as an assistant to the primary technician on-site, helping to address technical issues and supporting customer needs.
• Observe and assist with customer training on basic operation and maintenance of their equipment.
• Record service activities and maintain accurate logs of work completed.
• Auxiliary operational tasks including maintaining accurate records of service work, time tracking, and inventory on-site.
• Work with other technicians to ensure timely and effective service delivery.
• Help resolve minor issues remotely when possible, with guidance from senior staff.

Qualifications

• High school diploma or equivalent required; an Associate’s degree in Electrical Engineering or a related field is a plus.
• Certifications such as NFPA 70E, OSHA 10, or other relevant safety certifications are preferred.
• Experience: 0-2 years of experience in field service or hands-on technical work with electrical systems or industrial controls.
• Basic understanding of electrical systems, transformers, circuit breakers, and other common electrical equipment is a plus.

Skills and Competencies

• Basic troubleshooting and problem-solving skills.
• Familiarity with standard electrical tools and test equipment (e.g., multimeters).
• Strong communication skills and the ability to learn from senior technicians.
• Willingness to learn and develop technical expertise.
• Ability to work independently and manage time effectively in a fast-paced environment.

Other Requirements

• Willingness to travel occasionally, with some overnight stays.
• A valid driver’s license and clean driving record.
• Commitment to safety and customer satisfaction.
• Ability to read electrical drawings and schematics is a plus but not required.

Physical Requirements and Work Environment

• General Physical Demands: Ability to stand and walk for extended periods (up to 8–12 hours per day) on job sites.
• Ability to bend, kneel, squat, crouch, and crawl in confined or restricted spaces.
• Ability to climb ladders, stairs, and access elevated work areas.
• Ability to work in various industrial environments, including but not limited to indoors and outdoors, in dust and dirt, and in varying weather conditions and extreme temperatures.
• Lifting and Material Handling: Frequently lift and carry materials and tools weighing up to 50 lbs; Occasionally lift and move materials up to 75 lbs with assistance or mechanical aids.
• Manual Dexterity and Tool Use: Ability to use hand tools, power tools, and testing equipment safely and effectively.
• Good hand-eye coordination and fine motor skills for terminating cables, wiring, and precision adjustments.
• Ability to work while wearing gloves and arc-flash PPE.
• Ability to comply with PPE requirements, including but not limited to working while wearing gloves and in full PPE, such as arc-flash suits, hard hats, safety glasses, safety boots, and fall protection gear.
• Vision and Hearing: Adequate visual acuity to read schematics, labels, and digital displays; Ability to distinguish colors for wiring identification; Ability to receive and respond to alarms, equipment sounds, verbal instructions, and safety communications through effective means.