Field Service Tech
WillScot · Elgin, IL · 1 mo ago
Manufacturing$28.4–$36.95/hrFull-time
About the role
The Field Service Technician provides outstanding customer service while troubleshooting and servicing WillScot’s buildings in the field in a timely, cost‑efficient manner. Technicians are the face of WillScot to clients, delivering technical knowledge, professionalism, and a high level of service.
Responsibilities
- Conduct service calls related to HVAC, plumbing, and carpentry within the assigned branch territory.
- Explain repairs and services to customers courteously, both over the phone and in‑person.
- Maintain a safe working environment and practice safe habits, complying with client safety standards on‑site.
Requirements
- High School diploma or GED required.
- Carpentry knowledge and experience required.
- Electrical, plumbing, and welding experience is helpful.
- General contractor’s license preferred.
- Current valid driver’s license and good driving record required.
- If performing HVAC duties: knowledge and experience with HVAC equipment and appliances, and appropriate HVAC licenses as required by law.
Skills
- Ability to work independently in a fast‑paced environment.
- Basic computer proficiency.
- Strong communication skills for interacting with customers, salespeople, contractors, shop personnel, and WillScot employees.
Pay
Base Wage Range: $28.40 – $36.95. Individual rates are based on factors such as degrees or certifications, skill level, years of experience, and may include overtime, bonus, or commission.
Benefits
- Medical, dental, vision, disability, and life insurance.
- Paid time off, including company holidays.
- Tuition reimbursement.
- Retirement savings plan with company match.
- Variable pay opportunities such as commission, bonus, performance rewards, or other incentive programs.