Field Service Supervisor

About the role

EthosEnergy is seeking experienced Field Service Supervisors to support our Mechanical Gas Turbine business. In this critical leadership role, you will oversee the technical execution of gas turbine overhauls, inspections, repairs, and installations while providing hands-on crew leadership and expert customer support in the field. Key responsibilities include troubleshooting, field and shop support, technical report writing, and assisting with sales and customer solutions. This position requires 90% travel and full availability when not on scheduled vacation.

Responsibilities

• Have an extensive knowledge of all the technical processes and parts associated with the removal, repair and installation of all large turbine parts and be able to participate in and/or supervise outages.
• Record all relevant data and communicate information to the engineering department in a timely manner, to ensure a seamless transition between phases of the job.
• Perform risk assessments for all activities onsite.
• Audit safety training is required on individual sites for team members.
• Perform daily toolbox talks ensuring that every member of the team is fully aware of the hazards associated with any given task.
• Report accidents or near misses that occur on-site to the HSE team and assist in any investigations that arise as a result of any accidents or near misses to constantly improve the health and safety performance of the team.
• Ensure team members are aware of their roles and responsibilities on-site including the completion of quality documentation.
• Ensure all site activities are carried out as per technical specifications or as advised by the technical team.
• Carry out checks to ensure that procedures are being followed and witness key stages of the job, including measurements, major lifting activities and torque procedures.
• Carry out inspections of removed parts recording any anomalies onto the relevant inspection sheet.
• Ensure that all necessary parts are available onsite, ordering any shortfalls in a timely manner to prevent any delays due to delivery times.
• Ensure the quality plan and work-pack documents are completed and signed by the relevant authorities.
• Attend customer site meetings to provide progress updates and discuss technical issues and solutions.
• Contribute to pre and post outage meetings when needed.
• Record any extra work that may be involved during an outage, including timescales, equipment used and authorization from the customer.
• Complete crew performance feedback and contribute to performance evaluations.

Qualifications

• 7+ years of experience as a Turbine Field Superintendent or Utility Turbine Maintenance professional.
• 5+ years of hands-on experience leading gas turbine and generator overhaul projects.
• OEM training and expertise on heavy-duty gas turbines, including GE Frames 5, 6, 7, and 9, Siemens, Alstom, Mitsubishi, Toshiba, Westinghouse and other major OEM turbine platforms.
• OEM training certification required (equivalent extensive experience may be accepted in lieu of OEM training).

Required skills

• Must be efficient with Microsoft Projects, Outlook, Word, Excel, and internet navigation.
• 90% travel and 100% availability when not on vacation.
• Strong crew leadership skills.
• Proven customer communication skills.
• Reliable, high energy self-starter; committed to safety and quality.
• Other specialty skills – MHC / EHC Controls, Vibration, Generator, Complex alignment, etc.

Experience

• 5 years' experience in the implementation of gas turbine/generator overhauls.
• Mature frame experience a plus.
• 7+ years' experience as Turbine Field Superintendent / Utility Turbine Maintenance.
• OEM training and experience on Gas turbines for the following units: GE (Frame 5,6,7,9), Siemens, Alstom, Mitsubishi, Toshiba, Westinghouse or other OEM turbines.

Education requirements

• OEM training certification.
• Equivalent experience must be extensive in lieu of OEM training.

Benefits

• Supportive company culture that values its employees.
• Comprehensive Medical, Dental, Vision & 401K Plan.
• Paid Parental Leave, Time Off & Holidays.
• Extra money in your paycheck - Employee Referral Bonus.
• Personal Development & Career Succession Planning.
• Company sponsored Perks & Discount programs.