Field Service Supervisor

About the Role

Eaton’s ES AMER ARS division is seeking a Site Services Supervisor for the Fibrebond team at our manufacturing campus in Minden, LA. This role manages the Site Services Department, overseeing multiple projects associated with Fibrebond’s manufactured products. Fibrebond, an Eaton company, designs and manufactures pre-integrated modular buildings and power enclosures for data center, industrial, utility, and communications customers. Headquartered in Minden, Louisiana, Fibrebond is known for its engineered-to-order solutions supporting complex infrastructure projects across North America.

Responsibilities

• Schedule jobs and Site Services personnel to ensure timely and efficient project completion.
• Monitor Site Services technician performance to ensure job requirements are met.
• Motivate, train, and develop employee skills.
• Attend customer meetings and conference calls as required for project execution.
• Communicate directly with Fibrebond Project Managers and customers as needed.
• Collaborate with Quality Control to resolve issues negatively impacting customer satisfaction.
• Conduct Site Services employee performance reviews.
• Ensure crews maintain a safe and productive work environment.
• Ensure employees receive required safety and project-related training, including OSHA, TWIC, boom lifts, fall protection, and forklift certifications.
• Exercise sound judgment in managing company assets and controlling department expenses.
• Travel to project sites to meet with crews and customers as required (average of 10% travel, including overnight).
• Provide technical support to the Estimating department for Site Services proposals.
• Assist with implementing department processes that improve efficiency.
• Perform other duties as assigned.

Requirements

• High school diploma or GED from an accredited institution.
• Three years of experience working in a manufacturing environment or similar.
• Working knowledge of Microsoft Office Suite.
• Ability to read and understand building drawings, site plans, equipment layouts, and foundation drawings.
• Valid driver's license and satisfactory driving record.
• Ability and willingness to travel as needed to customer sites, including overnight travel (avg of 10%).
• Must currently reside within a 70-mile radius of Minden, LA (Active-Duty Military exempt from this limitation).

Eaton will not consider applicants for employment immigration sponsorship or support for this position.

Preferred Qualifications

• Associate's or Bachelor's degree from an accredited institution.
• Previous experience as a leader/manager of people or project teams.
• Prior project management or related management experience, coordinating multiple projects and priorities.

Skills

• Strong communication skills with the ability to work effectively with customers and internal departments.
• Ability to establish and maintain effective working relationships.

Pay

The expected annual salary range for this role is $86,000 - $126,000. Salaries are based on candidate skills, experience, qualifications, market, and business considerations.

Benefits

Eaton provides various Health and Welfare benefits, Retirement benefits, and programs for paid and unpaid time away from work. Specific programs and options may depend on eligibility factors such as geographic location, date of hire, and collective bargaining agreements.