Field Service Specialist - Electrical and Mechanical

About the role

Department: Field Services
Reports to: Customer Service Manager
FLSA Status: Non-Exempt
Salary Grade: 8
Prepared Date: 07/2008
Revised Date: 08/2019
Summary: Travel to customer sites to assemble, install, and/or repair equipment. Inspect new equipment installation and start-up of equipment. Trouble-shoot field problems. Trouble-shoot PLCs with assistance.

Essential Duties And Responsibilities

• Travel to customer sites to inspect, assemble, install, and/or repair equipment.
• Inspect installation of new equipment using standardized checklists.
• Provide start-up of equipment.
• Troubleshoot mechanical and electrical field problems.
• Troubleshoot PLCs with assistance from Electrical Engineering, Senior Field Service Specialist, or Technical Service Representative.
• Order equipment parts from Project Management, Customer Service, or local vendors.
• Provide operator training sessions at project startup.
• Submit weekly service and expense reports.
• Inspect existing equipment and prepare recommendations for upgrades or changes in operation.

Knowledge, Skills And Abilities

• Must be computer literate and be knowledgeable MS Office software.
• Clear written and verbal communications.
• Must be able to read mechanical and electrical drawings.

Work Environment

Exposed to odor, noise, dust, heat, cold, chemicals and other elements with two or more continuously present to the extent of being disagreeable. Extensive travel required. Weekend travel required.

Minimum Qualifications

• Associates Degree in Technical or related field and a minimum of 3 years of related training and experience or any equivalent combination of training and experience.

Customers

• Internal - 10%
• External - 90%
• 50% - Contractor
• 25% Plant Operator / Owner
• 25% Plant Engineer / Owner

Job Type

Full-time

Pay

$31.50 - $45.00 per hour

Expected hours

45 û 55 per week

Benefits

• 401(k) 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule

Day shift
Monday to Friday

Overtime

Available

Application Question(s)

• Are you willing to travel, primarily domestic, 100%, Monday through Friday of each week?
• Do you live within 2 hours of a major airport?
• Please describe your exposure to PLC systems.
• Are you familiar with reading mechanical and electrical prints?
• Please explain any control knowledge you have such as control panel wiring, troubleshooting or any electrical background.
• Please explain any mechanical background you have.
• Please explain any exposure you have working in or around wastewater treatment facilities.

Experience

• Field service: 3 years (Required)

Work Location

On the road