Field Service Specialist
About Us
Metrohm is one of the world’s most trusted manufacturers of high-precision instruments for chemical analysis. Founded in 1943 by Bertold Suhner in Herisau, Switzerland, Metrohm has grown into an international company supplying products in more than 80 countries through over 37 subsidiaries and numerous exclusive distributors.
Our Mission
- Understanding our customers and their needs
- Thinking globally, acting locally
- Delivering pioneering products and services for professional and sustainable solutions
- Focusing on intensive and innovative in-house development
- Maintaining financial independence
True to the spirit of our founder, Bertold Suhner, Metrohm remains fully owned by the Metrohm Foundation, established in 1982. This independence allows us to operate according to our core values while expanding globally through subsidiaries, exclusive distributors, and regional support centers.
Our Vision and Values
Metrohm’s instruments and methods enable customers to work with greater accuracy, reliability, environmental compatibility, and cost-effectiveness—helping them outperform competitors. Our core values include:
- Modesty
- Integrity
- Perfection
- Passion
- Curiosity
- Perseverance
- Trust
- Fairness
Sustainability and Quality Commitment
We excel in analytical chemistry for a better world, delivering pioneering and sustainable solutions. As a globally active enterprise, we uphold economic, social, and environmental responsibilities. Our efforts have earned us:
- Bronze Recognition Level from EcoVadis, placing us in the top 35% of companies for sustainability and CSR practices
- Recognition from CDP for our commitment to environmental transparency
Quality is central to Metrohm, ensuring consistent performance across all components—from hardware and software to sensors and accessories. We provide comprehensive support, including:
- Expert consulting and application support
- Installation, repair, and preventive maintenance
- Warranties and spare parts availability
Products and Solutions
As the global market leader in titration instruments, Metrohm offers a broad range of analytical solutions, including:
- Ion chromatography (IC)
- Near-infrared spectroscopy
- pH and conductivity measurement
- Voltammetry and CVS
- Oxidation and stability testing
- Liquid handling (LQH)
Metrohm Process Analytics extends our expertise to industrial production sites, developing rugged process analyzers for online monitoring across various industries.