Field Service Specialist
About the role
This position performs complex electrical apparatus work onsite at customer facilities. Tasks include electrical testing, preventative maintenance, commissioning, upgrades, and repairs to electrical apparatus. Responsibilities also involve troubleshooting, training, establishing Lockout/Tagout procedures, interacting with customers, and report writing.
Responsibilities
- Execute mechanical and electrical tasks on equipment utilized in power transmission, distribution, and generation at customer facilities.
- Read and interpret manuals, schematics, and write diagrams to troubleshoot and solve equipment problems.
- Troubleshoot, repair, replace, and clean all components in a substation.
- Lead tasks such as Transformer Testing, Cable Testing, Circuit Breaker Testing, and Test both electrical-mechanical and solid-state relays.
- Participate in the installation, maintenance, and repair of electrical equipment.
- Plan, participate, and develop safety meetings and training.
- Support management in the planning, scheduling, execution, and cost management of field projects.
Requirements
- Familiar with industry standards such as NETA, NFPA 70E, OSHA compliance standards, safety laws, and DOT regulations.
- Ability to diagnose complex mechanical and electrical problems.
- Strong communication and problem-solving skills.
- Strong PC skills including email, internet, data entry, and Microsoft Office.
- Ability to multitask, prioritize, and work well under pressure to meet goals and deadlines.
- Ability to work independently, while utilizing excellent judgement.
- Doble DTAF and Power DB knowledge is preferred; training will be provided.
- Demonstrated consistent punctuality for daily work assignments, meetings, training, etc.
- Organizational skills to include on time reporting of time and expenses, weekly status reports, and any other documentation and reporting requirements.
- Responsible for keeping tools, test equipment, and vehicles clean and organized and up to date with service and calibrations.
Skills
- Familiar with industry standards such as NETA, NFPA 70E, OSHA compliance standards, safety laws, and DOT regulations.
- Ability to diagnose complex mechanical and electrical problems.
- Strong communication and problem-solving skills.
- Strong PC skills including email, internet, data entry, and Microsoft Office.
- Ability to multitask, prioritize, and work well under pressure to meet goals and deadlines.
- Ability to work independently, while utilizing excellent judgement.
- Doble DTAF and Power DB knowledge is preferred; training will be provided.
Benefits
Work in close, but safe, proximity to live electrical substations. Must be able to work overtime including nights, weekends, and some holidays. Must be able to travel on overnight, multi-day, out-of-town projects. Rotate emergency on-call duty and respond to customer emergencies in a timely manner.
Pay
Hourly, Non-Exempt, Full-Time.
Schedule
Corporate business hours are Monday-Friday, 7:30am-4:30pm, but depending on the scope of works hours outside of business hours will be required.