Field Service Representative II (2nd Shift)

Primary Responsibilities

• Must be able to carry and move 50 lbs.
• Must be able to load a 1000lb hospital onto a truck. which may require bending, laying on the floor or kneeling to secure the bed before and after transport.
• Must be able to apply the required force to maneuver and stop the movement of a 1000lb hospital bed. Must be able to push, turn or pull a 1000lb bed throughout the facility to a patient care room.
• May be required to drive 10-250 miles daily.
• Must be able to stand, kneel, stoop for up to 8hrs daily to clean and disinfect equipment.
• Must be able to climb up and down a two-foot step from the truck deck to ground level multiple times per day.
• Deliver, service and pick-up medical equipment from facilities.
• Become skilled at testing, troubleshooting, repairing, operating all Kreg Therapeutics products.
• Maintain company vehicles in a clean and orderly manner.
• Clean and disinfect rental equipment in accordance with Kreg Therapeutics policies and procedures.
• Accurately complete daily reporting requirements.
• Initiate and maintain positive interactions with all customers.
• Responsible for completing orders in the designated time frame.
• Meet all competency expectations to operate a 26-foot box truck. Meets all company safe driving expectations.
• Always maintain communication with central dispatch regarding customer orders.

What You Will Bring

• A valid Driver’s License
• Able to travel overnight at times for product transfers within markets
• Able to pass a criminal background check & preliminary/random drug screening
• Availability to operate in a 24/7 environment on a specific shift
• Previous experience in a service industry is a plus
• Proven leadership
• Strong written and verbal communications and customer service skills

Physical Demands

• Reaching: Frequently required to reach with hands and arms.
• Walking: Regularly required to walk.
• Standing: Frequently required to stand for extended periods.
• Handling or Feeling Objects: Regularly required to handle or feel objects
• Pushing and Pulling: Frequently required to push and pull objects.

About the Role

The Field Service Representative (FSR) will report directly to the Operations Manager & Supervisors in each market. This position is responsible for the delivery, service, and pick-up of Kreg Therapeutics’ rental medical equipment. FSR’s must be able to communicate with Central Dispatch and mindfully assist with customer needs. FSR’s prepare equipment for patient use with meticulous maintenance, disinfecting and testing.

Shift Hours

Shift Hours: Tuesday-Saturday 12:30pm-9:30pm

Benefits

• Comprehensive Benefit package (Medical, Dental, Vision, 401K & Life Insurance)
• Paid travel expenses
• Kreg phone & laptop
• Vacation, Personal & Sick time