Field Service Representative - Full-time or Part-time!

About Metrie

North America’s largest manufacturer and distributor of interior millwork, producing and selling interior finishings. Established in 1926 and still owned by the founding family, Metrie focuses on product excellence and a superior customer experience. Our products appear on TV shows, magazines such as HGTV, Style At Home, House & Home, and through Instagram influencers.

Why Work for Metrie

At Metrie you’re more than just a number. We foster a culture of learning, ownership, and teamwork, and are committed to a diverse and inclusive workplace where every employee feels they belong.

Schedule

• Full‑time Day Hours: Monday – Friday
• Part‑time Day Hours: Monday – Friday

Responsibilities

• Perform the Store Fulfillment and Merchandising Process at designated Lowe’s stores in the Danville and Martinsville area, starting the day at home, merchandising, stocking products, and completing a final store wrap‑up while following all standard operating procedures (safety, work methods, cleanliness, merchandising standards).
• Effectively manage store inventory levels using the Vendor‑Managed Inventory (VMI) program to meet Metrie standards.
• Provide a safe, consistent shopping experience for the end consumer.
• Drive in‑store sales by maintaining inventory levels, product placement, and merchandising standards.
• Ensure a positive customer experience through relationship building, product knowledge, and a customer‑service orientation.
• Inspect fixtures, signage, branded marketing collateral, and pricing sets; replace items as needed, report deficiencies to the on‑site contact, and inform the District Manager.

Qualifications

• High School diploma or GED.
• Valid, unrestricted driver’s license and proof of valid auto insurance.
• 2+ years of inventory replenishment experience in a box‑retail/building‑materials environment (preferred but not required).
• Knowledge of inventory management procedures and systems.
• Strong verbal and written communication skills with a variety of stakeholders, including Metrie leadership, store management, store staff, and consumers.
• Ability to work efficiently, independently, and without supervision; self‑starter who can also contribute to a remote team and provide updates on processes and outcomes.
• Ability to follow written and verbal instructions.

Benefits

• Collaborative work environment with clear direction for future strategy and goals.
• Mileage reimbursement and drive‑time pay.
• Challenging, meaningful work with opportunities to participate on cross‑functional teams.
• Development opportunities, including advancement, training, and personal growth.
• Family‑oriented culture focused on putting people first.

Physical Requirements

• Frequent lifting and carrying of millwork products up to 50 lb.
• Occasional pushing and pulling of drywall carts weighing 50–2000 lb.
• Frequent reaching to various levels and directions to inspect and handle products and fixtures.
• Occasional use of basic hand tools (power drills, impact guns, power saws, etc.).
• Dexterity for complex hand‑eye tasks, including moulding and door identification, keyboarding, writing, and pricing accuracy.
• Continuous standing, frequent walking, stooping, bending, twisting, and occasional kneeling.
• Frequent reading of written and electronic documents and product labels.
• Continuous verbal communication with management, customers, team members, and consumers.
• Regular exposure to material‑handling equipment (forklift, drywall carts).
• Use of safety equipment and personal protective equipment, including work at height.
• Adherence to all applicable safety requirements.
• Daily travel to and from assigned home‑center stores.