Field Service Representative (FSR)

Job Summary

Seeking a Temporary Field Service Representative (FSR) to support industrial water plant operations. This role focuses on hands-on preventative maintenance, mechanical and electrical troubleshooting, and chemical process support across customer sites.

Key Responsibilities

• Equipment Maintenance & Repair: Perform preventative maintenance and troubleshooting on valves, blowers, ejectors, air compressors, process pumps, and instrumentation.
• Water Chemistry & Operations: Work with analytical instrumentation, calibrated tools, and aggressive chemicals (acids and bases) following strict environmental and safety standards.
• Documentation & Client Relations: Track maintenance tasks, utilize word processing and spreadsheets, and coordinate with project teams and client personnel.

Requirements & Qualifications

• Technical Skills: Hands-on experience with mechanical and basic electrical troubleshooting; ability to use standard hand/calibrated tools.
• Core Competencies: Strong attention to detail, basic water chemistry knowledge, solid communication skills, and self-motivation.
• Software: Basic computer proficiency (spreadsheets, word processing, basic databases).

Skillset Needed

• Technical Skills
  • General knowledge of water chemistry principles
  • Proficiency with ordinary hand tools and specialized equipment
  • Experience with safe handling of chemically aggressive fluids (acids, bases)
  • Testing: turbidity, chlorine, CO2, SDI
• Computer & Administrative Skills
  • Spreadsheet creation and management
  • Create and maintain detailed site paperwork and technical summaries
  • General computer literacy, familiarity with the Google platform
• Physical Abilities
  • Physical coordination sufficient for equipment servicing
  • Ability to operate and maintain a company vehicle
  • Forklift experience a plus
• Professional Competencies
  • Strong customer service and communication skills
  • Ability to provide detailed technical summaries
  • Good problem-solving ability
  • Ability to work independently, and within a team.
• Compliance & Safety
  • Ensure compliance with all EHS policies and on-site safety protocols
  • Ensure adherence to volume and quality specifications
• Soft Skills
  • Ability to work fluctuating schedules based on business needs
  • Ability to learn procedures within a reasonable timeframe

Work Environment & Physical Demands

• Industrial Setting: Primarily outdoor industrial environment around machinery, electrical panels, and chemical processes.
• Physical Agility: Regular reaching (above/below shoulder height), standing, kneeling, crouching, or crawling, and navigating cramped spaces or ladders.
• Lifting: Regularly lift up to 30 lbs; frequently lift up to 50 lbs.

Benefits

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Please note: The following benefits reflect Kelly's general offerings. Eligibility may vary by assignment, location, and job type.

• Voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability.
• Access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account.
• Employees are entitled to earn paid sick leave under the applicable state or local plan.