Field Service Representative/Athletic Trainer (Peoria, IL)

About the role

Job Title: Athletic Trainer/DME Field Service Rep (Peoria, IL)

Reports To: Field Service Team Lead

Location: Peoria, IL

Business Unit: Field Services - Bracing & Supports

Role Summary: We are seeking a dedicated and talented individual with a passion for patient care in an orthopedic setting and background in Durable Medical Equipment to join us as a Field Service Representative in Peoria, IL.

What You'll Do

• Pays attention to the details and collaborates with partners and patients to pursue scientific excellence.
• Manages day-to-day service operations for DME programs and provides instruction for appropriate use and application of products.
• Verifies patient benefits using automation tools, including pre-authorization and/or upfront collection of patient responsibility.
• Monitors and maintains current inventory levels using inventory valuation methods, tracks orders, and investigates problems.
• Serves as a liaison between the customer, Enovis, and the Sales Team.
• Adheres to all Enovis Compliance and Ethics Programs, OIG, government healthcare regulations, regulatory policies and procedures set forth by clinic/hospital, and HIPAA in accordance with government agency requirements.

Minimum Basic Qualifications

• A passion for providing excellent care to HCPs and patients, along with a strong desire to be part of a team dedicated to achieving extraordinary patient results.
• Minimum of 4 years’ experience with direct patient care, preferably in an orthopedic, physical therapy or athletic training environment, or related experience.
• Bachelor’s Degree in a related field.
• Demonstrated patient care experience.
• Experience dealing with multiple physicians in a high-volume clinic.
• Demonstrated experience with the application of soft goods/functional bracing.
• Previous experience with inventory management programs and/or EMRs.
• Must satisfy third-party credentialing/screening requirements to gain access to hospital accounts.
• Must possess a valid Driver’s License and current automobile insurance.
• Holds and maintains applicable professional credentials, such as active Athletic Training licensure, Board of Certification (BOC), American Board for Certification (ABC) Certified Fitter-orthotics (CFo), Physical Therapy Certification (PTA), or related.

Desired Qualifications

• Experience with and knowledge of insurance reimbursement/DME billing requirements.

Physical Demands

• Provides patient care in physician’s offices, hospitals, and/or clinics, etc.
• Provides patient care in physician’s offices, hospitals, and/or clinics, etc.
• Provides patient care in physician’s offices, hospitals, and/or clinics, etc.
• Must frequently lift and/or move up to 60 pounds.

Travel Requirements

• May be required to travel up to 10-90% of the time, but overnight travel is not required.

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Spending and Savings Accounts
• 401(k) Plan
• Vacation, Sick Leave, and Holidays
• Income Protection Plans
• Discounted Insurance Rates
• Legal Services