Field Service Representative

Veolia is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework,Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future. Job Description About This Opportunity We're seeking an experienced Field Service Representative to deliver exceptional on-site technical service as the primary technical liaison between Veolia and our industrial customers. You'll work independently across diverse industries, providing expert installation, maintenance, and troubleshooting services for chemical feed equipment and water treatment systems while building lasting customer relationships through technical excellence. This position will primarily support a single customer site in the Wichita, KS area, with an on-site schedule Monday through Friday. What You'll Do Technical Service and Installation: Install, commission, and service chemical feed equipment, pumps, controllers, and instrumentation systems at customer locationsWater Testing and Analysis: Obtain samples and perform water testing to include pH, conductivity, hardness, silica, PTSA, etc and enter data into Veolia’s trending platform (Insight)Customer Consultation: Act as technical consultant providing expert recommendations, training, and solutions to customer management and technical teamsSystem Optimization & Troubleshooting: Perform water analysis, calibrate equipment, program controllers, conduct preventative maintenance, and diagnose/resolve system issues through remote support technologies and on-site interventionsDocumentation & Compliance: Maintain detailed service reports, inventory management, and ensure all safety protocols are followedTerritory Management: Support multiple customer sites within assigned territory, coordinating with sales teams for optimal service delivery Qualifications What We're Looking For Education & Experience: Technical degree/diploma in Electrical, Electronic Technology, Instrumentation, Mechanical Engineering, or related discipline preferred, a high school diploma or GED is required. 2-5 years of experience in instrumentation & electronics, plant operations/maintenance, or equivalent technical trainingFamiliarity with water treatment processes and industrial equipment preferredA full valid driver's license and willingness to travel (a learner's permit or G1/G2 class will not qualify)Key Characteristics: Strong troubleshooting abilities for electrical and mechanical systemsExcellent communication and customer service skillsSelf-motivated with ability to work independently and manage multiple prioritiesSafety-minded approach with ability to work in various industrial environmentsPhysical ability to lift and carry up to 50 lbs and perform precision workComputer proficiency and mathematical skills for technical analysisWhat Success Looks Like Consistently deliver high-quality technical service that exceeds customer expectationsSuccessfully complete installations, commissioning, and troubleshooting projects on timeBuild strong customer relationships through technical expertise and professional serviceMaintain safety standards and compliance in all industrial environmentsContribute to territory growth through technical excellence and customer satisfactionDemonstrate continuous learning and adaptation to new technologies Additional Information Why Veolia? Join a company that values Responsibility, Solidarity, Innovation, Customer Focus, and Respect. You'll work with cutting-edge water treatment technology, receive ongoing technical training, and enjoy diverse work environments across multiple industries. This role offers excellent opportunities for professional growth in the expanding field of industrial water treatment and environmental sustainability. Ready to make a difference in water treatment technology while advancing your technical career? Apply today! We realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We’re an organization that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace. ● Medical, Dental, & Vision Insurance Starting Day 1! ● Life Insurance ● Paid Time Off ● Paid Holidays ● Parental Leave ● 401(k) Plan - 3% default contribution plus matching! ● Flexible Spending & Health Saving Accounts ● AD&D Insurance ● Disability Insurance ● Tuition Reimbursement Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law. As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.