Field Service Representative

About the role

Stratasys is looking for an experienced Field Service Representative to join our team. In this role you will be the face of Stratasys, engaging directly with customers and maintaining their additive manufacturing equipment (3D printers). Candidates must live within 50 miles of Houston, TX for regular travel to customer sites.

Responsibilities

• Install Stratasys printers and perform upgrades
• Conduct preventative maintenance and general maintenance
• Provide customer training on equipment operation and safety
• Travel regularly to customer sites and work remotely as needed

Must Have Qualifications

• High School Diploma or GED
• 1+ year in a field service representative role
• 1+ year of hands-on mechanical or electrical experience
• Reliable personal vehicle (no motorcycles/bicycles) with space for tools and equipment

Nice To Have Qualifications

• 2-year Technical Degree
• Additional year of mechanical/electrical experience
• Experience with Additive Manufacturing, 3D printing, and/or CAD/CAM
• Remote work experience
• Strong customer-facing skills
• Proficient in computer technology
• Self-starter and self-reliant attitude

Travel: This position is 100% remote, requiring up to 70–80% daily travel to customer locations.