Field Service Representative

About the Role

At Magid, we're not just passionate about safety - we're passionate about people. As a family-owned leader in safety solutions, we believe our success starts with great people. We've built an innovative and collaborative environment where diversity is celebrated, ideas are valued, and personal and professional growth never stops.

As a Field Service Representative (FSR), you'll play an important role in keeping workers safe. By making sure our customer vending machines are stocked, organized, and running smoothly, you'll help ensure employees have access to the gloves, safety glasses, and other Personal Protective Equipment (PPE) they need to do their jobs safely - when and where they need it. Your work may happen behind the scenes, but its impact is seen every day.

Why You'll Love This Role

• A schedule with structure — Work a consistent full-time schedule based on customer needs and operating hours, with flexibility within those established windows.
• Work independently — Take ownership of your assigned customer locations and manage your day with minimal supervision.
• Make an impact every day — Help keep workers safe by making sure essential PPE is stocked and available when they need it.
• Paid training — Get the training and support you need to learn the role and succeed.
• Room to grow — Build your skills and explore opportunities to grow with Magid.
• Variety in your day — Work across customer locations, manage inventory, solve problems, and build customer relationships.
• People-first culture — Be part of a company that values its people, teamwork, and doing the right thing.

What You'll Do

• Restock Personal Protective Equipment (PPE) vending machines with safety products such as gloves, safety glasses, and other equipment
• Monitor inventory levels and keep products organized
• Perform basic vending machine maintenance and replace simple parts when needed
• Transport inventory between storage areas and vending machines
• Build positive relationships with customer contacts while providing excellent service

Schedule

This position supports multiple customer locations and requires approximately 30–40 hours per week, typically spread across 4–5 days per week, Monday through Friday. Customer locations are located throughout the Evansville, IN, Henderson, KY, and Tell City, IN areas, so regular travel between sites is required. Mileage reimbursement is provided for business travel. Service must be completed Monday through Friday, between 7:00 AM and 5:00 PM, with the schedule coordinated around customer needs and operating hours.

Requirements

You'll be successful in this role if you are:

• Reliable and dependable
• Organized and detail-oriented
• Comfortable working independently
• Friendly and professional with customers
• Comfortable performing light mechanical tasks

Additional requirements:

• Reliable vehicle, valid driver's license, and satisfactory Motor Vehicle Report (MVR)
• Personal smartphone
• Basic computer skills
• Ability to lift up to 50 pounds
• Ability to work in manufacturing environments that may be noisy or have varying temperatures
• Flexibility to provide on-call support for emergency maintenance and repairs

Safety Requirements

Mandatory PPE is required at customer locations. Magid will provide the required PPE. Must follow all customer-specific safety procedures and site requirements.

Benefits

• Health, dental, vision, life and disability insurance
• Bonus plan
• 401k retirement plan with company match
• Company provided Profit Sharing
• Participation in Magid Paid Time Off (PTO) Policy
• 9 Paid Holidays