Field Service Representative

About the role

Inizio Engage is building a nationwide team of Field Service Representatives to support ongoing brand initiatives and HCP engagement. This is an entry-level role in the healthcare and pharmaceutical industries.

Responsibilities

• Support ongoing brand initiatives including transitioning from retail to specialty pharmacy partners and broadening brand awareness.
• Engage with Healthcare Providers (HCPs) by probing, answering questions, and discussing potential benefits of new approaches.
• Maintain an expert understanding of the product, access landscape, patient and consumer education, and market dynamics.
• Implement strategic call plans to exceed goals for assigned geographies.
• Analyze previous customer interactions and available data to tailor unique sales approaches for each target office.
• Prioritize opportunities at a local level, across various channels, and develop/implement strategies for targeted accounts.
• Ensure providers understand the benefits of utilizing the Specialty Pharmacy network at the local level to support patient access to care.
• Employ interaction techniques, including pre-call planning, opening, presentation focus, and productive questions.
• Customize sales messages to align with known customer needs and share information on approved support resources.
• Complete all call reporting responsibilities following current procedures.
• Balance study and certification time with off-territory hours to learn medical, product, and policy information, and maintain supplies, equipment, and records.
• Prepare for and participate in all required field meetings and training classes.
• Complete all required Compliance training within set timelines.

Requirements

• Bachelor’s Degree preferred
• Minimum 2 years of relevant experience such as Pharmaceutical Sales, Medical/Medical Device Sales, Professional Sales, Promotional Activity, Small Business Owner, Entrepreneurial experience, Marketing, Customer Service, or Account Management
• Relevant Healthcare/Scientific roles (e.g., RN, Pharmacist, PT, OT)
• Must live within 25 miles of the border of the territory
• Valid US driver’s license and a driving record in compliance with company standards

Qualifications

• Willingness to travel
• Ability to balance work and personal commitments
• Strong communication and interpersonal skills
• Knowledge of healthcare industry and market dynamics
• Ability to manage multiple tasks and priorities

Skills

• Excellent communication and interpersonal skills
• Strong understanding of healthcare industry and market dynamics
• Ability to tailor sales approaches to individual customer needs
• Proficient in using approved promotional materials
• Ability to conduct thorough research and analysis
• Strong organizational and time management skills

Benefits

• Comprehensive benefits including medical, dental, and vision coverage
• Accrued paid time off
• 401(k) with company match
• Disability and life insurance
• Paid maternity and paternity leave
• Company-paid holidays
• Recognition programs, contests, and awards
• Continuous growth opportunities
• Career advancement support

Pay

The base pay range for this position is $46K – $85K per year. The final compensation offered to a successful candidate will be determined by factors such as experience, skills, internal equity, and business needs.

Schedule

Details on the schedule will be provided during the onboarding process.