Field Service Representative

About the role

Responsible for providing field-based technical support and maintenance services to clients.

Responsibilities

• Diagnose and resolve client issues related to hardware and software systems.
• Perform routine maintenance tasks to ensure optimal system performance.
• Document service activities and provide reports to clients and supervisors.
• Travel to client sites as needed to perform services.

Requirements

• High school diploma or equivalent.
• At least 2 years of relevant experience in IT support or similar field.
• Valid driver’s license and reliable transportation.
• Strong problem-solving skills and ability to work independently.

Qualifications

• Proficiency in Microsoft Office Suite.
• Basic understanding of networking and computer hardware.
• Ability to communicate effectively both verbally and in writing.

Skills

• Technical troubleshooting skills.
• Customer service orientation.
• Attention to detail.

Benefits

• Competitive salary based on experience.
• Health insurance coverage.
• Flexible schedule with remote and travel opportunities.

Pay

• $30-$40 per hour, depending on experience.

Schedule

• Variable schedule with some evenings and weekends required.

Contact Information

To apply, please fill out the form below or contact us at support@isolved.com.