Field Service Representative

Join a global medical equipment manufacturer delivering essential equipment to hospitals and healthcare facilitiesExcellent opportunity for an experienced delivery driver looking to develop a long-term career within healthcareComprehensive training, competitive earnings and genuine progression into leadership and management positionsAbout the Company:Our client is a globally recognised medical technology manufacturer specialising in equipment designed to improve patient care, mobility and safety within healthcare environments.Their products are used by hospitals and healthcare providers worldwide, helping medical professionals safely move, transfer and care for patients.With an established presence across the United States, the business is looking to recruit a Field Service Representative to support customers across Williston, Burlington and the surrounding areas.This is an excellent opportunity to join an established international organisation offering comprehensive training, long-term career development and opportunities for professional progression. Role Overview: Field Service RepresentativeThis is a delivery-focused position responsible for transporting, delivering and collecting specialist medical equipment to and from hospitals across the local territory.You'll begin each shift at the service centre in Williston, Vermont, reviewing customer orders, preparing equipment and loading medical beds and mattresses onto a 26-foot box truck.Deliveries can range from short local journeys of approximately 15 minutes to longer routes lasting several hours. The position combines driving, equipment handling, customer service and warehouse responsibilities.The role would suit someone with experience in delivery driving, furniture delivery, medical equipment logistics or a similar customer-facing environment.Full training is provided, so previous experience within the medical sector is not essential. Key Responsibilities:Deliver and collect specialist medical beds, mattresses and related equipment to and from hospitalsOperate a 26-foot box truck safely and professionallyBegin each shift at the Williston service centre, reviewing scheduled deliveries and customer ordersLoad, unload and handle medical equipment safelySupport hospital staff and customers with equipment deliveries and collectionsProvide excellent customer service and maintain professional relationships with hospital teamsClean, disinfect and prepare medical equipment to the manufacturer's quality standardsMaintain stock levels and organise equipment within the service centreRespond to additional customer orders and delivery requests throughout the shiftMaintain vehicle cleanliness, appearance and routine maintenance recordsFollow company health, safety and equipment handling proceduresParticipate in the on-call rota, approximately one week in four What We're Looking For:Previous delivery driving experience, ideally involving larger vehicles or box trucksExperience delivering furniture, medical equipment or other large items would be advantageousComfortable driving for extended periods and navigating traffic across the local territoryPrevious experience working in a customer-facing environmentAbility to perform the essential loading, unloading and equipment handling duties, with or without reasonable accommodationA valid driver's licence appropriate for the vehicle being operatedAbility to meet applicable DOT qualification requirements for the position, subject to applicable lawStrong communication skills and a customer-focused approachReliable, motivated and comfortable working independentlyGood organisational skills and attention to detailWillingness to learn and follow established safety and quality proceduresPackage:Hourly Pay: $24.00-$26.00 per hourQuarterly performance-related bonus of up to $750, subject to performance criteriaOvertime opportunitiesHealthcare benefits401(k) retirement plan20 days paid leaveCompany laptopComprehensive training and developmentLong-term career progression opportunities Working Hours:Sunday to Thursday, 9:00 AM - 5:30 PMOn-call rota: Approximately one week in four. Ideal Candidate Location:Williston, Burlington, South Burlington, Winooski, Essex, Essex Junction, Colchester, Shelburne, Richmond or surrounding areas.Candidates based within approximately 30 minutes of the Williston service centre would be particularly well positioned for the role.