Field Service Representative -- Ankeny, IA 1
About the role
This Field Service Representative is responsible for the maintenance, cleaning, delivery and pick-up of Arjo medical equipment that is used on a rental basis by local hospitals and nursing homes. This position is based in our Ankeny, IA service center but will involve local driving to and from Des Moines and central-Iowa medical facilities using company vehicles.
Responsibilities
- Prepare medical equipment and documentation for delivery
- Load and unload medical equipment
- Drive 26-foot box truck to make deliveries and pick-ups
- Process delivery and pick-up documentation as required
- Maintain vehicle appearance by ensuring all routine vehicle maintenance is completed and records maintained
- Clean and disinfect medical equipment to Arjo quality standards
- Present the highest level of customer etiquette in all patient/customer interactions
Requirements
- High School diploma or GED
- Clean driving record (no moving violations in the last 3 years)
- Two years’ experience within service or operations field
- Two years’ experience in front-line customer service
- Ability to lift up to 30 lbs and push/pull up to 75 pounds
- Ability to drive a work truck
- Ability to work with solvents and cleaners to disinfect products in a non-climate-controlled warehouse environment
Pay
Base pay: $23–$25 per hour, plus overtime, on-call bonus, and team performance bonus.
Schedule
Full-time, Monday–Friday, 9:30 AM–6:00 PM, plus rotating on-call coverage every other week/weekend.
Benefits
- Competitive medical, vision, and dental insurance
- Award-winning 401k plan
- 15 days of PTO + 4 floating holidays + 8 standard holidays
- Paid day off on your birthday
- Paid time off to volunteer
- Paid training and development opportunities
About Arjo
At Arjo, we believe that empowering movement within healthcare environments is essential to quality care. Our products and solutions are designed to promote a safe and dignified experience through patient handling, medical beds, personal hygiene, disinfection, diagnostics, and the prevention of pressure injuries and venous thromboembolism. With over 6,000 people worldwide and 60 years caring for patients and healthcare professionals, we are committed to driving healthier outcomes for people facing mobility challenges.
For more information about Arjo, visit www.arjo.com.