Field Service Project Coordinator

About the role

The Service Project Coordinator supports the planning and execution of service-related projects by organizing schedules, managing documentation, and coordinating communication between internal teams, field technicians, and clients. This role ensures service projects are executed efficiently and supports overall project success.

Responsibilities

• Assist in scheduling and dispatching field service technicians to job sites.
• Coordinate material orders, equipment deliveries, and subcontractor assignments.
• Maintain project files, documentation, work orders, and service records.
• Track and update project timelines, budgets, and milestones.
• Communicate regularly with clients to confirm appointments, updates, or changes.
• Collaborate with project managers and field teams to resolve issues or delays.
• Support invoice preparation, job costing, and vendor billing processes.
• Ensure compliance with safety, contract, and quality standards.
• Perform other duties as assigned to support operational and organizational objectives.

Qualifications

Required qualifications include an Associate degree or equivalent work experience, with 2+ years of experience in project coordination, service operations, or administrative support. Strong organizational and multitasking abilities, excellent written and verbal communication skills, a valid driver’s license, and proficiency in Microsoft Office and service/project management software are also required.

• Associate degree or equivalent work experience; 2+ years of experience in project coordination, service operations, or administrative support.
• Strong organizational and multitasking abilities.
• Excellent written and verbal communication skills.
• Valid driver’s license and clean driving record.
• Proficiency in Microsoft Office and service/project management software (e.g., ServiceTitan, Procore).

Preferred qualifications include a Bachelor’s degree, familiarity with construction or building systems (HVAC, electrical, mechanical), and OSHA 10 or comparable safety certification.

Benefits

We offer a range of benefits designed to help you thrive, stay healthy, and plan for the future, including performance-driven rewards, comprehensive healthcare, security and peace of mind, flexible benefits options, time to recharge, investing in your growth, and planning for the future.

• Performance-driven rewards – Competitive pay with incentive opportunities that recognize your results and contributions.
• Comprehensive healthcare – Medical, dental, and vision coverage that supports you and your family’s total well-being.
• Security and peace of mind – Life and disability insurance programs that provide protection when it matters most.
• Flexible benefits options – A variety of voluntary benefits so you can personalize coverage to fit your needs.
• Time to recharge – Generous paid time off to relax, travel, and maintain a healthy work-life balance.
• Investing in your growth – Education assistance and tuition support to help you build skills and advance your career.
• Planning for the future – Retirement and savings programs that help you achieve long-term financial confidence.

Company Overview

At Integra, we’re driven by a vision to transform the data center industry. We specialize in delivering optimized turnkey solutions that bring together speed, quality, and reliability - helping our clients build and operate the mission-critical infrastructure that powers today’s digital world. Integra is a vertically integrated company - owning and managing every phase of the process from site selection and design to manufacturing, procurement, commissioning, and warranty.

Our culture values collaboration, accountability, and continuous improvement - because in a rapidly evolving digital landscape, excellence and adaptability matter. Joining Integra means being part of a company that is shaping the future of data center infrastructure.